Software Service Engineer

Job Title : Software Service Engineer

Salary: QAR 7,500 per month (full package)

Location: Doha, Qatar
Contract: 6 Months (Extendable)
Working Hours: 10 Hours per Day, 5 Days per Week

Job Summary

We are seeking an experienced Software Service Engineer – L2 to support and maintain enterprise applications for a prestigious government project in Qatar. The ideal candidate will provide advanced technical support, troubleshoot application issues, manage incidents within SLA timelines, and act as a key liaison between customers and internal technical teams. Fluency in French and English is mandatory.

Required Qualifications

• Bachelor's Degree in Computer Science, IT, Engineering, or related field.
• Minimum 4–5 years of experience in Application Support, Software Support, or Technical Support.
• Fluent in French and English (mandatory).
• Strong knowledge of ITIL processes and service management.
• Experience with ticketing tools such as ServiceNow, Jira, Remedy, or Maximo.
• Hands-on experience supporting enterprise applications, APIs, and integrations.
• Strong experience working with relational and non-relational databases, including writing SQL queries, troubleshooting database issues, data validation, and performance analysis.
• Experience with databases such as PostgreSQL, Oracle, SQL Server, MySQL, MongoDB, or similar platforms.
• Good understanding of Linux environments, system administration, and troubleshooting.
• Experience in Python scripting, automation, and script development.
• Strong knowledge of data analysis, data management, data integrity, and reporting.
• Ability to write and maintain scripts for monitoring, troubleshooting, and operational support activities.
• Strong analytical, problem-solving, and customer service skills.

If you're passionate about customer service and have the required skills and experience, we’d love to hear from you! Join our dynamic team of Software Service Engineers and make a real impact. Apply today!

Please ensure to answer the pre-screening questions to be considered for this position.

THOSE WHO CAN JOIN IMMEDIATELY SHOULD APPLY. REGRETTABLY ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

About Job Hub Global

At Job Hub Global, we believe that people are at the heart of every great organization. As a premier HR consultancy, we are passionate about helping businesses thrive by providing bespoke recruitment, staff outsourcing, workforce solutions, and HR management consultancy services that are tailored to meet your unique needs.

With a deep understanding of the evolving workplace, we are committed to connecting exceptional talent with exceptional companies. Our mission is to empower businesses with the right people, processes, and strategies to drive success. Whether you’re looking to build a high-performing team, streamline your workforce, or navigate the complexities of HR management, Job Hub Global is here to partner with you every step of the way.

Together, we’ll turn challenges into opportunities and dreams into achievements. Your success is our business

Pay: QAR7,500.00 per month

Application Question(s):

• Are you available to join immediately with a valid QID?
• Are you fluent in French?
• How many years of Application Support experience do you have?
• Do you have experience providing L2 support?
• Are you familiar with ITIL practices?
• Which ticketing systems have you used?
• Do you accept a 6-month extendable contract and the salary offered?

Work Location: In person