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Software Support (Java)
JOB_REQUIREMENTS
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As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof:
- 2025 Great Places to Work Certified
- Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
- Company paid parental leave
- Generous time off package
- Multiple benefit plans, eligibility begins on day one of employment
- Culturally focused on work/life balance, mental health, and the overall wellness of our employees
- Provide client support of assigned software solutions
- Contact clients to provide clear, written instructions in addition to logging a description of the incident or issue for our resolutions team. Use appropriate communication channel based on issue complexity documenting results in JIRA.
- Diagnose and triage issues with software; determine and document root cause
- Aid in developing and documenting potential solutions to a given issue
- Assist with preparation of functional and technical documentation
- Participate in code reviews and release & sprint planning sessions
- Assist with development and unit test cases for new features and bug fixes within existing software solutions
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
- Perform other duties as assigned
EDUCATION AND QUALIFICATIONS
- Bachelor’s degree in Computer Science, Computer Technology, or related field preferred
- 2+ years’ programming experience
- Familiarity with Java, HTML, JavaScript, Java Server, ASP.Net, C# XML, etc.
- Knowledge of relational databases and object-relational mapping concepts
- Solid understanding of the typical system development life cycle
- Excellent verbal and written communication skills; excellent listening skills
- Intermediate organizational skills; ability to handle multiple projects
- Intermediate troubleshooting skills
The Company is an equal employment opportunity employer and is committed to providing equal employment opportunities to its applicants and employees. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, citizenship, age, disability, veteran status, genetic information, or any other category covered by applicable federal, state, or local law. This equal employment opportunity policy applies to all employment policies, procedures, and practices, including but not limited to hiring, promotion, compensation, training, benefits, work assignments, discipline, termination, and all other terms and conditions of employment.
It is DMA's policy to make reasonable accommodations for qualified individuals with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please contact our Human Resources team at HRDepartment@dmainc.com or 800-309-2110 and choosing selection 6.
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