Solar Engineer/ Team Lead - Customer Support

Job Description

Role -Sr. Engineer/Team Lead

Department - Solar Photovoltaic

Experience: 2-6 Years

Location - Ahmedabad / Hyderabad / Kolkata/ Bangalore

Purpose of the Role

The incumbent is responsible for handling end to end technical support, project execution and customer interaction. The ideal candidates must exhibit both technical expertise and excellent customer sieve skills to ensure maximum efficiency and reliability to our customers.

Technical Skills Required

• Strong technical knowledge of instrumentation, electrical & mechanical aspect of Solar Cell, Solar PV Module Manufacturing equipment or high precision, high throughput automatic assembly line.
• Knowledge required in Project management, Maintenance & troubleshooting of Robotics, PLC, Pneumatics systems.
• Knowledge of Manufacturing Execution System (MES) integration will be added advantage
• Strong analytical abilities with know-how of management tools like FMEA, 4M, TQM and other similar skills.
• Ability to proactively recognize electrical/mechanical abnormalities and potential safety problems. Ensure appropriate actions are taken to prevent any safety hazard.

Job Responsibilities:

• Perform installation, commissioning, and on-site/ remote technical support to clients regarding Highly Automated manufacturing equipment operation, performance, and troubleshooting.
• Communicate effectively with customers, explaining issues and solutions in a clear and professional manner.
• Work closely with project managers, engineers, and other stakeholders to ensure smooth execution of projects and timely service delivery.
• Ensure that all equipment histories are updated to effectively forecast equipment utilization and efficiency. Ensure that all operations are efficient and there is minimum downtime.
• Diagnose and troubleshoot the technical problems in ensure customer support in a timely and cost-effective manner.
• Good knowledge of Automation, PLC, Robotics, Pneumatic systems
• Hands-on experience on Stringer, Layup, laminator, Auto –bussing, Framing, machines.
• Ability to read and interpret technical drawings, schematics, and manuals.
• Stay updated on the latest solar technologies and industry trends.

Education Qualification

Diploma/BTech(Mech/E&E/Electrical) or equivalent , prior work experience in Solar Manufacturing industry

Years of Experience - 2-6 Years, Experience in offshore work environment is desirable

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹1,000,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Provident Fund

Application Question(s):

• Do you have hands-on experience in maintaining solar PV manufacturing equipment such as stringers, laminators, auto-bussing, or framing machines?
• Are you open to frequent travel for onsite equipment installation, commissioning, and customer support activities?
• Have you led or supported the installation, commissioning, and project execution of automated solar manufacturing systems at customer sites?

Experience:

• service/support role involving customer interaction : 3 years (Required)
• maintenance of automated solar manufacturing equipments: 3 years (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person