Solution Architect

Salary Estimate: $97739.20 - $157539.20 / year
Learn more about the benefits offered for this job.

The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

To Qualify: Sales and Marketing experience to Hospitals /Health Systems is required. Boston Based. 25% Travel.

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Solution Architect today with Mobile Heartbeat.

Benefits

Mobile Heartbeat offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a Solution Architect. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

At Mobile Heartbeat™, we’re driven by the mission to transform how clinical professionals communicate and collaborate in healthcare environments. As a Solution Architect, you’ll leverage your expertise in healthcare workflows and clinical communication technologies to shape the future of our products and services.

Operating at the intersection of clinical needs and business strategy, this role involves broad collaboration across multiple departments, including professional services, sales, product development, user experience (UX), and marketing, to ensure alignment with organizational goals. You’ll play a key role in guiding the strategic direction of clinical implementations and innovations.

The Solution Architect will take a holistic view of the clinical ecosystem, working closely with internal teams to optimize the value Mobile Heartbeat delivers to healthcare organizations. This role requires strong leadership, strategic thinking, and the ability to build strong cross-functional relationships to ensure that clinical products meet the dynamic needs of healthcare professionals and institutions.

Responsibilities

Cross-Departmental Collaboration:

• Serve as the primary liaison between the clinical teams and internal departments (sales, product, UX, and marketing), ensuring strategic alignment in all initiatives.
• Provide clinical insights and feedback to the product and UX teams to influence product development and enhancements.
• Collaborate with marketing to highlight clinical benefits in campaigns and materials aimed at end-users and decision-makers.
• Support sales efforts by providing expert-level clinical insights during customer interactions and demonstrations.

Clinical Strategy Development:

• Lead the development of clinical strategies to drive product adoption and optimization in client sites, integrating market trends and customer feedback.
• Create and promote best practices for clinical implementations, ensuring the scalability and effectiveness of Mobile Heartbeat solutions across various healthcare environments.
• Develop long-term plans to align product offerings with the evolving needs of healthcare professionals and regulatory standards.

Internal & External Thought Leadership:

• Represent the voice of the clinician in strategic decision-making and product design, ensuring that Mobile Heartbeat solutions improve clinical workflows and outcomes.
• Present clinical and operational strategies at internal and external meetings, conferences, and workshops, establishing the company as a thought leader in clinical communication technology.

Customer Engagement & Optimization:

• Work with clients to assess their clinical workflows and identify opportunities for improvement through the implementation of Mobile Heartbeat products.
• Develop and deliver high-level recommendations to optimize clinical workflows, driving improved communication and collaboration across care teams.
• Oversee high-level clinical discovery, documentation, and analysis of healthcare systems to ensure optimal alignment with customer needs.

Executive Reporting & Leadership:

• Report directly to the Manager, Implementation & Delivery
• Meet regularly with VP of Professional Services, providing insights on strategic initiatives, client feedback, and cross-departmental projects.
• Guide and mentor junior members of the clinical implementation and strategy teams, fostering professional development and growth.

Required Skills, Education and Experience

• Education: Bachelor’s degree required (Master’s preferred) in healthcare, informatics, business, or a related field.
• Clinical Background: Minimum of 7 years of experience in clinical operations, healthcare IT, or related fields. A strong clinical background is required.
• Strategic Insight: Proven experience in developing and executing strategies that align clinical solutions with business and market goals.
• Communication & Leadership: Excellent interpersonal and communication skills, with demonstrated experience in leading cross-functional teams and influencing internal and external stakeholders.
• Analytical Thinking: Strong problem-solving abilities and data-driven decision-making skills.
• Healthcare IT Knowledge: Familiarity with healthcare communication systems and an understanding of healthcare workflows, clinical needs, and regulatory environments.
• Cross-Functional Collaboration: Experience working with product development, sales, UX, and marketing teams to drive clinical innovations.
• Project Management: Strong organizational skills with the ability to manage multiple initiatives and projects simultaneously.
• Travel Requirement: Ability to meet travel requirements of approximately 25%.

This new role expands on the foundation of the Senior Clinical Implementation Consultant by incorporating broader strategic responsibilities and cross-functional collaboration. The focus shifts towards shaping and executing clinical strategies while ensuring that all internal departments are aligned with clinical goals and market demands.

Mobile Heartbeat® is aclinical communication and collaboration company. We aim at driving positive patient outcomes throughout the healthcare enterprise.The MH-CUREplatform enables all roles in every department to communicate with context. The platformstreamlines clinical workflows. It accelerates decision-making, and improves patientcare. MobileHeartbeat delivers a new ecosystem of communication to the healthcare setting. A well-connected careteam insures optimal patient care. Mobile Heartbeat operates as an indirect, wholly owned subsidiary of HCAHealthcare.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for thedelivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Solution Architect opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.