SOP, Process & Inventory Control Specialist

Description:

The SOP, Process & Inventory Control Specialist will be responsible for process management and inventory control. They will document, develop, improve, and train warehouse processes and will conduct and supervise inventory counts as needed.

Responsibilities:

• Develop and document Standard Operating Procedures (SOPs). The SOPs will be formalized, documented, trained, and monitored to ensure SOPs are being followed.
• Training New Employees and Coaching existing employees on SOPs. Train new employees on General processes and Customer processes. Monitor activity of warehousemen and ensure that SOPs are being followed. Coach them when they are not. Inform management of issues.
• Continuous Improvement to Processes – with goals of improving accuracy, efficiency and customer service.
• Work with Management to find out which client processes need improvement in efficiency. Determine areas for development and improvement in process to make the accounts profitable.
• Get feedback from employees on how to improve processes.
• Assist in figuring out how to mistake proof operations.
• Inventory control – Responsible for managing processes to maintain inventory accuracy
• Cycle count items with discrepancies and determine root causes of inaccuracy. Suggest corrective actions and solutions.
• Manage physical counts in warehouse, working in conjunction with the office.

Requirements:

• 
  Strong technical documentation skills
• Strong analytical, oral, and written communication skills
• Understanding and familiarity with warehousing and forklift skills is a plus
• Ability to lead without authority to ensure documents move through the required review and approval steps
• Experience with Inventory accuracy
• Proficient in Microsoft Office Products