Sort Control Specialist

The Job:

• Establishing and executing the procedures necessary to manage the movement of shipments and cargo within, into, and out of the Hub facility and automated sort systems. The post holder plays an integral role in ensuring that the entire end-to-end process meets both internal and external customer requirements and is completed in an organized, efficient, and safe manner.
• Executing real-time routing changes to the sort plan and communicating changes to all relevant parties during pre-Ops briefings and meetings with the Operations Management.
• Managing and communicating any changes during the operational window, coordinating between Truck Watch, ULD control, and Operations.
• Adjusting AutoSort based on information, instructions, and feedback provided by Operations.
• Liaison with the Operations Management Team to make real-time Autosort adjustments based on dynamic changes during the Sort Operation.
• Ensuring all incidents causing any impact to Operations are reported, logged, and form a daily handover/shift report resulting in a smooth handover to the following shift-post Ops.
• Covering the Lead Auto sort User responsibilities during IT Incidents when they are on leave or off shift.
• Tracking all flow stops for the auto sorter and providing the information to the relevant department and Sort Control Manager.
• Controlling of ASRS (Automated Storage and Retrieval System) flow and capacity in real-time. Taking the necessary actions in this direction and sharing them with the relevant teams
• Adhering to customs / import / export procedures.
• Projecting a high-quality DHL image both internally and externally and providing the highest quality service to our internal / external customers at all times

The Person:

• Bachelor's degree graduation (such as Engineering, Mathematics, Statistics, etc. is preferable)
• Fluent in English and Turkish, both verbal and written
• Minimum 2 years of experience in total working life
• Analytical thinking ability with strong planning and organizational skills
• Comfortable in communicating with diverse individuals
• Good airfreight and Customs knowledge is advantageous
• Teamwork-oriented with good communication and interpersonal skills
• Willingness to work under challenging circumstances and environment
• Having good knowledge of MS Office applications, especially MS Excel and MS Power BI
• Sound knowledge of the DHL network and Operational activities
• Able to work within the shift plan;

First two weeks of the month: Weekdays from 08:00-17:15

Other two weeks: Weekdays from 15:00-22:30 and Saturdays: 09:00-16:00 or 16:00-22:00