Spa Front Desk Receptionist

We are looking to hire a Spa Front Desk Receptionist to join our professional team. If you have a friendly, outgoing personality and enjoy providing excellent customer service, this opportunity is for you.

Essential Duties and Responsibilities:

• Answer phones and understand the phone system.
• Make appointments for both spa and fitness appointments.
• Greet members (with surnames).
• Check in all members.
• Sign up members for classes.
• Distribute towels, robes, locker keys and sandals.
• Assist members with needs (channel changes, equipment waiting lists, product/retail sales).
• Use appropriate log books.
• Be familiar with all opening and closing procedures.
• Ring up member services.
• Provide administrative assistance when needed.

Knowledge and Skill Requirements: :

• Possess some computer knowledge.
• Be able to speak English clearly and concisely.
• Be able to learn computer program taught.
• Be able to multi-task.
• Needs a flexible schedule to work day, night, weekends and holidays.

Physical Requirements:

• Be able to stand for prolonged periods of time.
• Be able to lift 10 lbs.

Education & Work Experience Requirements:

• Minimum 1 year experience, front desk at country club or in hospitality industry.
• Hospitality experience plus basic written and verbal skills.
• Sales experience preferred, but not required.
• High school diploma or equivalent.

BENEFITS:
All full-time, year-round, employees will enjoy: Medical Insurance, Dental Insurance, Vision Insurance, Company Paid Life Insurance, Voluntary Short Term Disability Insurance, Voluntary Long Term Disability Insurance, 401(k) Retirement Savings Plan with Company Match, Paid Vacation, Paid Personal Time Off, Paid Holidays

This position description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

This position description has excluded the marginal functions of the position that are incidental to the performance of essential job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.

This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.