Spa Receptionist

About the Role:

Join the front line of a prestigious luxury hotel as a Spa Receptionist, delivering exceptional guest service in our exclusive spa. You’ll manage bookings, greet guests, promote services, and ensure a seamless spa experience. If you have a passion for hospitality and luxury service, we want to hear from you.

Key Responsibilities:

• Greet and assist guests, providing a warm and professional welcome.
• Manage appointments, bookings, and spa schedules with precision.
• Upsell treatments and products, enhancing the guest experience.
• Handle payments, check-ins/outs, and maintain guest records.
• Ensure the spa area is inviting and organized at all times.

Skills & Qualifications:

• Excellent customer service and communication skills.
• Strong organizational skills with attention to detail.
• Sales skills and experience in a high-end hospitality environment are a plus.
• Proficiency with booking systems and POS software are a plus.
• Professional, polished appearance and demeanor.

Why Join Us?

• Be part of a world-class luxury hotel.
• Opportunities for career growth and development.