Spa & Wellness Coordinator - Full-Time

Title: Spa & Wellness Coordinator - Full-Time

Location: Amrit Ocean Resort – Singer Island, FL
Department: Spa & Wellness

Position Summary

The Spa & Wellness Coordinator serves as the central point of communication for the resort’s wellness experiences, ensuring seamless operations and exceptional guest service. This role supports the Spa & Wellness Manager in scheduling, guest relations, and team coordination while upholding the Amrit philosophy of wellness through Relaxation, Mindfulness, Nutrition, Sleep, and Fitness. The ideal candidate is highly organized, detail-oriented, and passionate about luxury hospitality and holistic well-being.

Key Responsibilities

Guest Experience

• Greet and assist all spa and wellness guests with warmth, professionalism, and attentiveness.

• Provide detailed information on treatments, wellness programs, and amenities.

• Ensure accurate and timely scheduling of spa services, fitness classes, and wellness consultations.

• Anticipate guest needs and handle special requests with efficiency and care.

Operations & Administration

• Manage spa and wellness bookings via the resort’s scheduling system.

• Coordinate therapist and instructor schedules to maximize productivity and guest satisfaction.

• Maintain accurate records of daily transactions, inventory, and service reports.

• Support retail operations, including product knowledge, sales assistance, and inventory control.

Team Support

• Assist in the daily operations of the spa and wellness team.

• Communicate effectively between therapists, instructors, and management to ensure smooth service flow.

• Participate in staff meetings and contribute to a culture of collaboration and service excellence.

Standards & Compliance

• Ensure that all spa and wellness areas are clean, well-stocked, and aligned with resort standards.

• Follow safety, hygiene, and confidentiality protocols.

• Support in upholding Amrit’s service philosophy and wellness pillars at every guest touchpoint.

Qualifications

• Previous experience in luxury spa, hospitality, or wellness environment preferred.

• Strong administrative and organizational skills.

• Excellent communication and guest service abilities.

• Proficiency in scheduling software and Microsoft Office Suite.

• Ability to multitask and remain calm under pressure in a fast-paced environment.

• Passion for wellness, holistic health, and luxury hospitality.

Physical Requirements

• Ability to stand, walk, and sit for extended periods.

• Light lifting of products, supplies, or equipment (up to 25 lbs).

• Flexibility to work evenings, weekends, and holidays as business demands.

Why Join Amrit Ocean Resort?

At Amrit, we blend Eastern traditions and Western luxury to provide a transformative wellness experience. As Spa & Wellness Coordinator, you will be an integral part of a team dedicated to creating life-enhancing moments for our guests and contributing to a culture that values mindfulness, excellence, and care.