Spa & Wellness Receptionist

We are looking for a friendly, well-organized, and service-oriented Spa Receptionist to join our team. You will be responsible for welcoming guests, managing appointment schedules, and ensuring the smooth operation of daily spa activities. Your role will be key to creating an exceptional wellness experience for our guests.

Responsibilities

• Warmly welcome guests and provide professional assistance
• Manage reservations via phone, email, and in person
• Provide accurate information about spa services, packages, and promotions
• Handle payments and maintain accurate records
• Coordinate with therapists and spa staff for daily operations
• Maintain a high level of guest satisfaction
• Provide administrative support when necessary

Qualifications

• Minimum 2 years of experience in hospitality, tourism, or wellness sector
• Strong communication and problem-solving skills
• Positive, patient, and guest-focused attitude
• Proficiency in MS Office and reservation systems
• English proficiency (additional languages are a plus)
• Ability to work in shifts

İş Türü: Tam zamanlı