Spare Parts & Maintenance Coordinator

Role Overview:

The Spare Parts & Maintenance Coordinator will be responsible for managing spare parts procurement, inventory control, service coordination, and preventive maintenance scheduling for commercial kitchen equipment projects.

This is a critical operational role ensuring maximum equipment uptime, service efficiency, and client satisfaction across hospitality accounts.

Key Responsibilities:

Spare Parts Management

• Manage end-to-end spare parts procurement from local and international suppliers
• Maintain optimal inventory levels to minimise downtime
• Track lead times, supplier performance, and cost control
• Prepare quotations for spare parts and service-related requests

Maintenance & Service Coordination

• Schedule preventive maintenance (PPM) visits for hospitality clients
• Coordinate field technicians and allocate service calls efficiently
• Monitor service KPIs (response time, resolution time, SLA adherence)
• Ensure timely documentation of service reports and job completion

Client & Supplier Liaison

• Act as the primary point of contact for service-related client enquiries
• Coordinate warranty claims and supplier technical support
• Maintain strong working relationships with hotels, restaurants, and catering groups

Operational Control

• Maintain digital service logs and parts tracking systems
• Support continuous improvement initiatives in service operations
• Ensure compliance with health & safety and operational standards

Requirements:

• Mandatory: Hospitality industry experience (hotels, restaurants, catering, F&B operations, or commercial kitchen environments)
• Experience in maintenance coordination, service operations, or technical support
• Strong organisational and multitasking skills
• Commercial awareness and cost-control mindset
• Proficiency in Microsoft Office (Excel competency required)

Preferred (Advantageous):

• Prior experience with commercial kitchen equipment
• Knowledge of hot kitchen, refrigeration, laundry, or foodservice machinery
• Experience handling European kitchen equipment brands
• Technical or engineering background

Ideal Candidate Profile:

• Detail-oriented with strong operational discipline
• Able to work in a fast-paced, project-driven environment
• Strong communicator with hospitality service mindset
• Problem-solver with proactive follow-through

Job Type: Full-time

Pay: AED2,000.00 - AED4,500.00 per month

Work Location: In person