Special Events Technician

Mission Statement: As the premier destination resort, our commitment is to provide a unique, exciting experience rooted in Traditional Tribal Hospitality. You are a part of our family; Welcome Home!

SUMMARY:

Performs specialized custodial maintenance project tasks throughout casino building and facilities. The custodial maintenance team shall work together to ensure detailed cleanliness and functionality of the entirety of the Coeur d’Alene Casino Resort Hotel premises.

RESPONSIBILITIES:

• Set up equipment, tables, chairs, etc. for all bingo sessions, workshops, and special events.
• Clean applicable areas after bingo sessions, workshops, and special events.
• Ensure deep cleaning of all restrooms, offices, entries, walls, and other interior fixtures. This will also include detailed dusting, waxing, and polishing of all inside vertical and horizontal surfaces.
• Scrub and wax all hard floor surfaces.
• Shampoo all interior carpets.
• Clean and prepare all furniture for use in the Coeur d’Alene Casino Resort Hotel and related properties.
• Remove snow and de-ice sidewalks and walkways as needed.
• Load/unload equipment and/or supplies as needed by casino.
• Submit written notification to facility maintenance manager of any fixture or equipment not working properly.
• Document all services, accidents or injuries, items needing repair, and tasks on daily maintenance form.
• Report all unresolved issues that occurred during shift to supervisor.
• Attend all department team meetings, workshops, and training sessions as delegated by manager.
• Immediately notify manager on duty or bingo manager of any complaints or concerns customers may have and bring manager to the customer to achieve positive resolution if needed.
• Perform other duties as assigned.

QUALIFICATIONS

Education/Experience:

• High school diploma or equivalent is preferred.
• Must have a valid Driver’s License.

Skills/Knowledge:

• Must have strong verbal communication skills.
• Must be able to provide excellent customer service.
• Professional conduct including good attendance and ability to maintain professionalism at all times.
• Must have a positive attitude.
• Must be able to work from heights of up to 20 feet, utilizing a ladder as needed.
• Must be able to lift and carry up to 50 pounds while walking and climbing stairs.
• Must possess the ability to lift, carry and set up an 8-foot table.
• Basic understanding of custodial equipment and its uses preferred.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand and walk; use hands to finger, handle, or feel; reach with hands and arms; and talk. The employee must occasionally lift and/or move up to 75 pounds. The employee should be able to focus on a single source of auditory information in the presence of other distracting sounds. The employee must be able to see objects in the presence of glare or bright lighting, under low light conditions, or to one’s side. Must be able to climb 20 foot ladder. Must be able to carry 50 lbs walking and climbing stairs. Must be able to move and set up 8 foot table.

This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.

The Coeur d'Alene Casino Resort Hotel practices Indian Preference in hiring in the following order: 1. Coeur d’Alene Tribal Members, 2. Spouses and/or children of CDA Members, 3. Other enrolled members of Federally Recognized Tribes and 4. All other applicants.