Specialist

Inviting Hotel Management Graduates with min 9 months of Experience to make a careen In the Corporate.

Education: 10+2+3 full time

Or 10+2 with 18 months of Experience.

Job Description:

Good Facilitation Skills, Strong Verbal and written communication.

Ability to work effectively in ambiguity, shifting priorities and multiple deadlines. Possess excellent interpersonal skills, Open to all available Shifts, working on weekends

Handling Inbound calls

Be Focused on achieving SLA defined by the project

Need work in co ordination with Sales Team, Account Department and the Lodges

Updating trackers on daily basis

Previous voice experience preffered

Visualizing, planning and achieving improvement in team productivity

Coach and help team members whenever required

Maintain healthy group dynamics

Should be flexible to work as per Process/Team Requirements

Coordinate with internal and external customers as necessary

Should be Familiarize with customer needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance

24*7 working window

Maintain and update internal reports

EP NUMBER MANDATORY FOR INTERVIEW

Step 1: Visit https://ibegin.tcs.com/iBegin/·;

Step2: Click to login·

Step 3: Click New user

(Register with us)·

Step 4: Select "BPO" in areas of interest and complete the registration.

(Fill the details)·

Step 5: Once completed, your TCS no. will be generated which start

s from EP2024XXXX.· Step 6: You will receive the EP number on your personal e-mail ID