Specialist, Safety, Quality and Compliance

As the SQC Specialist, reporting to the Manager SQC, you will be responsible for motivating warehouse and fleet team members, evaluating and mitigating risks, support executing contingency plans, provide training on food safety requirements and other regulatory compliance, and much more to ensure Chick-fil-A Supply complies with all federal, state and local laws and regulations. Regulatory compliance includes but is not limited to: FDA, USDA, DOT, OSHA and EPA. Other responsibilities include but are not limited to: HACCP, material handling equipment (MHE) certifications, stock recovery and sustainability.

In addition, a successful Safety, Quality and Compliance Specialist will:

• Evaluate and mitigate FSQA, EHS, and security hazards/vulnerabilities
• Support execution of contingency plans dealing with recalls and withdrawals, disasters, etc.
• Train and support team leaders and provide guidance on FSQA, EHS, and security operational policies/practices
• Perform site level FSQA, EHS, and security monitoring inclusive of KPI management reporting
• Conduct risk-based incident investigations (i.e., workplace safety, food safety, etc.)
• Complete required regulatory and security forms and reporting (e.g., OSHA 300)
• Monitor safety of warehouse and fleet activities providing guidance on behaviors that support safety as a core value
• Foster a culture of safety, engagement and positivity that reflects Chick-fil-A values and serves Restaurant Operators
• Drive innovation in the warehouse and transportation operations
• Recognize contractor and employee concerns
• Collaborate with operations leadership regarding staff performance, identify and drive areas of improvement in safety, and recognize team members’ outstanding performance
• Support the Chick-fil-A Supply vision and strategy
• Support organizational growth and future distribution center openers by participating in interview events, training/onboarding and providing temporary SQC support, if needed.

Complete other activities as deemed valuable by the organization

To be successful in this role, you must:

• Have at least 3 years of experience in warehouse / distribution environment
• Demonstrate functional knowledge and expertise in distribution:
  • Standards, processes, systems, and contingencies related to food safety, general safety, quality specifications, and all relevant laws and regulations
  • Compliance and risk performance metrics, measurement, and enforcement
  • Employee training programs
• Working knowledge of innovations in supply chain, risk management, safety, and contingency execution
• Effective computer and presentation skills for leading trainings
• Understand safety principles and concepts
• Have experience in incident and accident investigation, as well as knowledge of auditing and monitoring procedures
• Be comfortable presenting to and collaborating with all levels of the organization
• Have at least one year in food distribution or manufacturing operation

Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications.