Specialty Pharmacy Technician

***Applicants MUST submit a resume and cover letter to be considered for this position. If you do not submit a cover letter, your application will be rejected.***

Why Rescrybe? Rescrybe is a small start-up company where your ideas and contributions will be valued and heard. We strive to find out-of-the-box solutions for pharmacy savings, with a personal touch. Want to make an impact? Join the Rescrybe team!

Rescrybe is dedicated to lowering medication spend through alternative sourcing and selecting the most cost-effective high-cost brand and specialty medications on behalf of self-funded employers. We are a small but mighty team with large potential to grow rapidly.

We are seeking a highly capable, detail-oriented Pharmacy Technician to play a vital role in our growing operations. Reporting directly to the Pharmacy Operations Manager, this position is responsible for accurate medication processing, precise data entry, and direct member support by phone and email.

This essential role provides a unique opportunity to help shape foundational processes, improve efficiency, and make a meaningful difference for our members. You will provide exceptional customer service while helping patients save money on their prescriptions.

Strong communication skills, empathy, and accuracy under pressure are essential, along with adaptability and a passion for thriving in a dynamic, evolving environment.

This is a 100% remote full-time hourly position 9am-5pm Central Time with some flexibility.

Pay

• $18-$26 per hour
• Quarterly performance bonus

Benefits

• Paid vacation time - starting at 12 days per year
• 12 Paid holidays
• Paid sick time
• Flexible schedule
• Growth opportunity
• Employer-sponsored ICHRA
• 401k matching

Responsibilities

• Provide high touch member and provider customer service via inbound and outbound calls, emails, and chat
• Introduce our program to members and collect pertinent information
• Assess eligibility for Patient Assistance Programs and assistance to members throughout application process
• Collect prescription information from doctor's offices via phone and fax
• Accurate and detailed tracking and documentation in CRM platform
• Persistent tactful follow up with patients and doctors’ offices
• Vendor coordination and communication across different platforms
• Enter prescription information into pharmacy platform
• Create and send accurate invoices
• Triage to a pharmacist for clinical issues
• Proper HIPAA compliance and handling of Protected Health Information (PHI)
• Additional tasks as needed

Skills and Qualifications

• Excellent communication and team skills
• Excellent customer service and response
• Proficient with Microsoft Windows, Office and GSuite products (excel, Gmail, word, etc.)
• Adaptability and comfort with change
• Eagerness to spend your days speaking with patients on the phone, via email, and through chat
• Problem solving and critical thinking
• Proactiveness to create better workflows and member experience
• Detail oriented to ensure your work is accurate and documented correctly
• Autonomy and accountability for your work

Requirements

• Active Pharmacy Technician license
• 2+ years pharmacy experience (retail, hospital, PBM, or specialty pharmacy)
• Previous experience in pharmacy or in a patient facing role involving medications (phone, email, or in person)
• Experience with basic office software (MS Office, GSuite)
• Stable high-speed internet with a private efficient space to work
• Computer with windows 7 or later, able to consistently multi-task browser Chrome, Microsoft Office applications, and Zoom (subscriptions provided by Rescrybe)

Preferences

• 3+ years experience in pharmacy or related setting
• Experience with Patient Assistance Program applications
• Specialty pharmacy experience (handling biologics, dealing with high cost meds, prior authorizations)
• Previous Health Plan or Pharmacy Benefit Manager experience
• Bilingual (Spanish)
• Previous work in a startup or small company
• Experience with CRM platforms
• High data entry volume experience

Start Date

• As soon as possible

Job Type: Full-time

Pay: $18.00 - $26.00 per hour

Benefits:

• 401(k) matching
• Flexible schedule
• Opportunities for advancement
• Paid sick time
• Paid time off
• Work from home

People with a criminal record are encouraged to apply

Application Question(s):

• Please confirm that you have included a cover letter. Applications without a cover letter will not be considered. If you have difficulty uploading them to Indeed, you can send them to hr@rescrybe.com.

Experience:

• Pharmacy Technician: 2 years (Required)

License/Certification:

• Pharmacy Technician Certification (Required)

Work Location: Remote