Sports Uniforms Sales Account Manager

We are a leading provider of custom apparel and equipment for teams, schools, and companies in North Florida. Our rapidly growing store is seeking a dynamic and result-driven Team Sales Account Manager to be a driving force in our success. As a Team Sales Account Manager, you will play a crucial role in the sales process, from meeting with clients to finalizing orders. Your main responsibilities will include working closely with coaches, owners, teachers, and customers to understand their needs, answer their questions about our products, and offer appropriate solutions.

Our ideal candidate should possess the following qualities:

• A keen ability to anticipate customer needs and proactively address any issues that may arise.
• A dedication to ensuring the highest level of client satisfaction.
• A commitment to staying up-to-date with our product features and maintaining the store's visual appearance to high standards.
• Quick thinking and a genuine, friendly demeanor that promotes exceptional customer service.
• A passion for the customization and production business, demonstrating a genuine interest in our company's mission and the products we offer.

Responsibilities:

• Provide excellent sales service to ensure high levels of customer satisfaction.
• Assess customers' needs and offer assistance and information on product features.
• Welcome customers to the store and address any inquiries they may have.
• Achieve departmental sales goals on a monthly, quarterly, and yearly basis.
• Demonstrate initiative to "go the extra mile" in driving sales.
• Maintain in-stock and presentable displays in assigned areas.
• Proactively seek out customers within the store.
• Meet with clients to manage their specific needs and requests.
• Remain knowledgeable about our product offerings and discuss available options.
• Cross-sell products to enhance the customer experience.
• Handle merchandise returns efficiently.
• Collaborate with co-workers to ensure excellent customer service.
• Build strong and trusting relationships with customers.
• Adhere to inventory control procedures.
• Suggest strategies for improving sales, such as planning marketing activities or changing the store's design.

Skills and Qualifications:

• Proven work experience as a Sales Associate, Sales Representative, or similar role.
• Basic understanding of sales principles and customer service practices.
• Proficiency in English and familiarity with Microsoft Office.
• Basic math skills for handling transactions and calculations.
• Working knowledge of customer and market dynamics and requirements.
• Familiarity with inventory procedures.
• Strong communication and interpersonal skills.
• A friendly and energetic personality with a customer service focus.
• Ability to perform under pressure and address complaints in a timely manner.
• Availability to work Monday to Friday.
• High school degree; a BS degree in Marketing or a related field would be a plus.

At Williams Athletics, we take pride in delivering quality customer service, being on-time with orders, and offering top-notch products. As a Team Sales Account Manager, you will be a key player in our mission to provide exceptional service and outstanding products to our valued customers.

Join our team and contribute your passion for sports, customer service, and the world of customization and production. If you are ready to make a difference and embrace our team-driven environment, we encourage you to apply for this exciting opportunity as a Team Sales Account Manager at Williams Athletics. Join our team and be part of our journey to success!

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Experience:

• Sales: 2 years (Preferred)
• Customer service: 2 years (Preferred)
• Computer graphics: 1 year (Preferred)

Work Location: In person