Sr Delivery Manager

Full job description

Tenacitics Inc. is a U.S.–India technology company specializing in custom software development, cloud platform management, and AI-driven digital transformation. Our team delivers enterprise-grade digital solutions for clients across insurance, financial services, and regulated sectors. We are a small but fast-growing company driven by innovation, reliability, and long-term client partnerships.

We are seeking a Senior Software Delivery Manager to lead our delivery operations from Chennai, ensuring our global client projects are executed with precision, agility, and excellence.

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Role Overview

The Senior Software Delivery Manager will oversee the successful planning, execution, and delivery of enterprise software programs across multiple clients and teams. This role requires a strong technical and managerial background, with the ability to align business objectives with engineering outcomes, manage distributed delivery teams, and ensure world-class client satisfaction.

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Key Responsibilities

Lead end-to-end delivery of enterprise software platforms for U.S. and APAC clients in insurance, fintech, and cloud management domains.

Oversee multi-disciplinary teams (engineering, QA, DevOps, and support) across onshore/offshore models.

Establish and maintain Agile delivery governance, performance dashboards, and progress reporting to clients.

Collaborate with product owners, architects, and client executives to translate business goals into actionable delivery plans.

Drive adoption of DevOps practices, CI/CD pipelines, and cloud-native delivery models.

Manage budgeting, forecasting, and resource allocation for multiple ongoing projects.

Ensure delivery quality and compliance with ISO/SOC 2 standards where applicable.

Build a high-performing delivery organization through coaching, mentoring, and process improvement.

Partner with business development teams to support solution planning, pre-sales, and client onboarding.

Continuously identify risks, dependencies, and opportunities for delivery optimization.

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Required Qualifications

Bachelor’s or Master’s degree in Computer Science, Engineering, or related discipline.

10–15 years of progressive experience in software delivery, with at least 5 years in a senior or leadership role.

Proven success in managing enterprise-grade software or SaaS products in Agile/DevOps environments.

Strong understanding of cloud platforms (Azure, AWS, or GCP).

Excellent client communication, stakeholder management, and cross-functional leadership skills.

Experience in managing remote and hybrid delivery teams.

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Preferred Qualifications

PMP®, CSM®, or SAFe® Agile certifications.

Background in insurance technology, financial platforms, or enterprise digital modernization.

Hands-on experience with tools such as Jira, Azure DevOps, Confluence, and ServiceNow.

Exposure to U.S. client delivery models and compliance-driven projects.

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Key Competencies

Delivery Excellence & Continuous Improvement

Strategic Planning & Execution

Risk Management & Escalation Handling

Agile Leadership & Coaching

Budget & Resource Management

Client Engagement & Communication

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What We Offer

Competitive salary with annual performance incentives

Flexible hybrid work environment

Opportunity to lead high-impact digital transformation projects

Health insurance and benefits package

Career growth in a fast-scaling, innovation-driven company

Job Types: Full-time, Permanent

Pay: ₹75,000.00 - ₹200,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Internet reimbursement
• Provident Fund

Job Types: Full-time, Permanent

Pay: From ₹1,000,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Work Location: In person