Sr. Evaluation Analyst

In addition to producing routine and ad hoc analyses, this role is responsible for shaping evaluation questions, applying appropriate methodologies, and translating complex data into actionable insights that inform executive decision-making, quality improvement, and equitable outcomes for CBH members.

The Senior Evaluation Analyst provides critical interpretation of analytic findings, develops executive-level summary reports, and contributes to the narrative of CBH’s state and accreditation reporting requirements. This position reports to the Supervisor of Data Analytics within the Data Analytics Department (Operations Division), with the majority of work supporting the evaluation and reporting needs of CBH’s Quality Management Performance Evaluation team.

Essential Functions:

• Collaborate with stakeholders to define evaluation questions, analytic approaches, and success metrics
• Manage multiple high priority evaluation projects.
• Develop technical specifications and analytic datasets to support evaluation and quality measurement activities
• Analyze and synthesize claims data to examine existing and potential trends in quality performance metrics for performance evaluation activities.
• Use accepted methodologies for evaluation analytics to provide data-informed recommendations for CBH and DBHIDS leadership.
• Apply accepted evaluation, statistical, and analytic methodologies to produce rigorous, defensible findings
• Translate analytic results into clear, actionable recommendations for CBH and DBHIDS leadership
• Develop and present executive-level summaries, dashboards, and presentations to senior leadership and committees
• Participate in cross-departmental workgroups as an analytic subject-matter expert
• Incorporate health equity, population health, and disparity considerations into analyses where appropriate
• Provide informal guidance and analytic consultation to peers and junior staff, reflecting senior individual contributor responsibilities.

Position Requirements:

• Education: Bachelor’s degree required in social sciences, public health, health informatics; Master’s Degree preferred
• Relevant Work Experience: At least three (3) years experience in data and statistical analysis, program evaluation, and methodology

Skills:

• Preferred for this role: an understanding of national quality metrics (i.e.: HEDIS) and HealthChoices reporting requirements
• Required for this role: proficient in data and statistical analytic tools (i.e.: R, SPSS, Python)
• Familiarity with geospatial software and analysis (i.e.: ArcGIS) and data visualization platforms (Power BI)
• Familiarity with Data Warehouse or Relational Database and SQL is strongly preferred
• Ability to translate business requirements into technical and analytical requirements
• Excellent verbal and written communication skills
• Proficient in Microsoft Office suite of products, particularly Excel and PowerPoint
• Healthcare / health insurance experience in behavioral health/social science is required

Core Expectations:

CBH will hold each employee accountable to the following expectations which align with our mission, vision, and corporate code of conduct.

• Perform key responsibilities as detailed in this job description in a dependable, responsible, and professional manner
• Serve as a role model by exemplifying professional behavior, language, skills, and attire in order to promptly and accurately service the needs of stakeholders and their families
• Assure adherence to CBH policies and procedures so that all work is of the highest quality and delivered in the most culturally competent and cost-effective manner
• Promote and manage diversity and acceptance within CBH and with all stakeholders by honoring and respecting their individuality, dignity and rights
• Proactively identify opportunities for analytic, process, and performance improvement and develop solutions that enhance organizational effectiveness
• Actively participate in required meetings and complete all mandatory trainings
• Maintain high levels of advocacy and confidentiality to ensure the success of CBH and our mission

Philadelphia Residency Requirement:

• The successful candidate must be a current Philadelphia resident or become a resident within six months of hire.

U.S. Authorization Requirement:

• CBH does not provide sponsorship for applicants requiring future work authorization. All candidates must be legally authorized to work in the United States without requiring sponsorship now or in the future.

Equal Employment Opportunity:

• We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CBH is an equal opportunity employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on all qualified individuals. This is without regard to race, ethnicity, creed, color, religion, national origin, age, sex/gender, marital status, gender identity, sexual orientation, gender identity or expression, disability, protected veteran status, genetic information or any other characteristic protected individual genetic information, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function by applicable federal, state, or local law.

Requesting An Accommodation:

• CBH is committed to providing equal employment opportunities for individuals with disabilities or religious observance, including reasonable accommodation when needed. If you are hired by CBH and require an accommodation to perform the essential functions of your role, you will be asked to participate in our accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.
• If you would like to be considered for employment opportunities with CBH and have accommodation needs for a disability or religious observance, please send us an email at CBH.Recruitment@Phila.gov