Sr. Facility Manager/Head.

We have urgent opening in real estate company

Position- Sr. Facility Manager/Head.

Location-F.C road.

Salary- 80k-1 LPA

Exp- 10 + yr in facility management.

Key Responsibilities:

1.CRM – Customer Complaint Resolution & Escalation Management

 Manage and resolve customer complaints related to facility services in a timely and efficient

manner.

 Ensure effective escalation management and follow-up until closure.

 Identify recurring issues and implement preventive measures to enhance customer

satisfaction.

2. Facility Operations & Maintenance

 Oversee day-to-day facility operations, including maintenance, repairs, and housekeeping, in

coordination with third-party facility agencies.

 Ensure all facility systems operate efficiently and comply with health, safety, and

environmental regulations.

 Plan and schedule preventive maintenance for electrical, plumbing, HVAC, and other critical

infrastructure systems.

 Maintain records of maintenance activities, inspections, and asset performance.

3. Vendor & Contractor Management

 Source, evaluate, and negotiate with service providers (cleaning, security, pest control,

maintenance, etc.) as and when required.

 Ensure vendors deliver services in line with company standards, and compliance

requirements.

 Monitor vendor performance, manage contracts, and ensure cost control across facility-

related services.

. Budgeting & Cost Management

 Prepare and manage the annual facility management budget, ensuring optimal resource

allocation.

 Track and control expenditures, monitor facility costs, and identify opportunities for cost

optimization.

 Support management with reporting and variance analysis.

5. Compliance & Safety Management

 Implement and oversee safety protocols, fire safety systems, and emergency preparedness

procedures.

 Conduct periodic facility inspections and audits to ensure adherence to safety, statutory,

and compliance standards.

 Maintain documentation and coordinate with relevant authorities for necessary licenses,

renewals, and compliance certifications.

if interested send resume on 841991414/hrempower24@gmail.com

Job Type: Full-time

Pay: ₹80,000.00 - ₹100,000.00 per month

Work Location: In person