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Sr General Liability Adjuster

Position Summary

Triton Claim Management, LLC is seeking an experienced Liability Claims Adjuster to manage a diverse portfolio of general liability claims. This role is responsible for the end-to-end handling of claims, including coverage analysis, investigation, evaluation, reserving, negotiation, and resolution.

You will handle a mix of litigated and non-litigated claims across multiple exposure types, including premises liability, liquor liability, construction/contractual liability, hired/non-owned auto liability, product liability, and third-party property damage.


Key Responsibilities

Claim Management

  • Manage a pending of liability claims from initial notice through final resolution
  • Maintain effective diary management and litigation calendars to ensure timely handling
  • Document claim activity thoroughly and maintain accurate, organized claim files

Coverage & Investigation

  • Analyze and interpret policy language to determine coverage and draft coverage position letters (e.g., Reservation of Rights, Disclaimer)
  • Conduct comprehensive investigations, including communication with insureds, claimants, attorneys, and third parties
  • Obtain and evaluate relevant documentation such as contracts, lease agreements, medical records, and claim reports

Evaluation & Reserving

  • Assess liability and damages, including bodily injury and property damage exposure
  • Establish and maintain appropriate loss and expense reserves, securing required authority from carriers/clients

Litigation & Resolution

  • Manage complex, serious injury, attorney-represented, and litigated files
  • Direct defense counsel to ensure cost-effective and timely resolution, including oversight of pleadings, discovery, and motion practice
  • Negotiate settlements, attend mediations (virtual or in-person), and facilitate settlement conferences

Risk Transfer & Compliance

  • Identify and pursue risk transfer opportunities, including tenders, subrogation, and contractual indemnity
  • Evaluate Additional Insured and Other Insurance provisions
  • Ensure compliance with applicable state laws, regulations, and best practices

Reporting & Communication

  • Provide timely updates to clients and carriers, including large loss reporting and claim reviews
  • Issue underwriting alerts where appropriate and communicate emerging claim trends


Qualifications

Required

  • Minimum 8+ years of liability claims handling experience, including:
    • Coverage analysis
    • Investigation and evaluation
    • Negotiation and settlement
  • Experience handling litigated and complex claims
  • Strong understanding of general liability exposures and claims processes

Preferred

  • Bachelor’s degree or equivalent experience
  • Active Adjuster License (NY preferred; additional states a plus)
  • Knowledge of state laws and regulations governing liability claims
  • Excellent written and verbal communication skills
  • High level of organization, accuracy, and professionalism
  • Proficiency in Microsoft Office (Word, Excel)

Work Environment

  • Full-time remote position
  • Occasional in-person meetings at Triton offices (Midtown NYC, Atlanta, GA, or West Palm Beach, FL)


Compensation & Benefits

Compensation is commensurate with experience and qualifications. Triton offers a comprehensive benefits package, including:

  • Paid Time Off
  • Medical, Dental, and Vision insurance
  • Life and Long-Term Disability coverage
  • 401(k) with company participation


Equal Opportunity Employer

Triton Claim Management, LLC is an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.

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