SR. HR Generalist

Position Description

Title: Senior Human Resources Generalist (Exempt) Direct Reports to: Office Manager
Secondary Reports to: Regional Vice President / Executive Leadership
FLSA Status: Exempt Location: Santa Rosa, CA – On-site, full-time

Center Point DAAC (formerly Drug Abuse Alternatives Center) is a leading nonprofit organization in Santa Rosa, California, providing compassionate and comprehensive treatment for substance abuse and addiction. For over 50 years, we have supported individuals and families in Sonoma County on their journey to recovery and healthier, more fulfilling lives.

Position Summary

The Senior HR Generalist provides lead-level support for all aspects of human resources, balancing hands-on administration with independent judgment and discretion in managing employee relations, compliance, leave management, and HR operations. This role bridges the gap between a Generalist and Manager, ensuring consistent HR practices across the agency while also providing direct supervision of the HR Assistant.

Key Responsibilities

• Employee Relations: Serve as first point of contact for employee issues; investigate concerns, advise supervisors, and escalate to leadership as appropriate.
• Compliance & Policy: Maintain employee handbook and HR policies; ensure compliance with federal, state, and local regulations (EEO, wage/hour, leave laws, etc.).
• Leaves & Accommodations: Administer FMLA, CFRA, ADA, and other leave programs; coordinate with supervisors and employees to ensure compliance.
• Recruitment & Onboarding: Partner with managers to post, screen, and interview candidates; oversee new-hire onboarding and orientation.
• Payroll & HRIS Liaison: Review timekeeping, manage HRIS updates, and coordinate payroll changes with Finance.
• Performance & Training: Track performance reviews, support corrective action processes, and coordinate employee development/training initiatives.
• Supervision: Directly supervise the HR Assistant, including task assignment, training, coaching, and performance evaluation; ensure HR support functions are carried out accurately and in compliance with policy.
• Audit Readiness: Prepare HR files, records, and documentation for internal and external audits (County, State, CARF, Joint Commission).
• Projects: Lead or support HR-related initiatives, including DEI, retention strategies, and wellness programs.

Key Performance Indicators

• Employee Relations: Response to staff concerns within 48 hours; >90% resolution without escalation.
• Compliance: Zero findings in HR-related County/State audits.
• Leaves Management: 100% accuracy in tracking and timely processing of leave requests.
• Recruitment: Average time-to-fill positions reduced by 15% within first year.
• Performance Reviews: 95% of annual evaluations completed on time.
• Training: At least 2 HR compliance trainings delivered annually to supervisors/staff.
• Supervision: Demonstrated effective supervision of HR Assistant, with timely performance review completion and ongoing coaching.

Minimum Qualifications

Education: Bachelor’s degree in HR, Business Administration, or related field preferred; equivalent work experience accepted.
Experience:

• 4–6 years progressive HR experience, including employee relations, compliance, and leave administration.
• Prior nonprofit or healthcare HR experience preferred.

Knowledge/Skills:

• Strong knowledge of CA employment law, wage/hour compliance, and leave regulations.
• Ability to exercise independent judgment on significant personnel and compliance matters.
• Proficiency with HRIS and Microsoft Office Suite.
• Excellent interpersonal, organizational, and communication skills.

Certifications (preferred): PHR, SHRM-CP, or equivalent.

• Benefits: Comprehensive benefits package, including health, retirement, and paid time off.