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Sr Manager of Franchise Performance & Real Estate Assets

POSITION SUMMARY

The Sr Manager of Franchise Performance & RE Assets is responsible for driving growth and retention of both company and franchise-owned restaurants nationwide. This role will influence restaurant growth and preservation by providing analytics on all development-related activities as well as serving as an active partner with franchisees, development leadership, and other cross-functional leaders.


ESSENTIAL FUNCTIONS

May perform any or all of the following duties:

  • Facilitates both the maintenance and recovery of revenue streams for the company through the effective management of financial risk, including Closures, Store Transfers, Acquisitions/Divestitures, Workout Agreements, New Restaurant Builds, and Rebuilds.
  • Determines or develops appropriate workout plans for challenged or ‘at risk’ franchise groups
  • Provides project support for market transformation, acquisition, and divestiture of company-owned restaurants, restaurant transfers, workouts, Cap-Ex investments, and store closure mitigation.
  • Owns the relationships with both brokers and financing resources to provide workout and restructuring support to potential buyers or capital partners.
  • Leads the diligence process for restaurant acquisitions, divestitures, and refranchising processes, including transaction management, negotiation, planning, and execution.
  • Partners in various strategic efforts, including real estate, asset management, joint ventures, and lender relationship management. Work cross-functionally to establish strong cross-functional relationships with all stakeholders.
  • Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements

POSITION QUALIFICATIONS/CORE COMPETENCIES

  • Must possess approximately 8 years of any combination of experience and/or education that demonstrates a commanding knowledge of Real Estate Finance and Management with a highly franchised company; retail or restaurant experience highly preferred.
  • BA/BS Degree in business or finance, MBA preferred
  • Working knowledge of franchise finance, practices, and regulations
  • Two (2) years of supervisory experience
  • Advanced knowledge of financial analysis, budgeting processes, and financial statements
  • Excellent written and verbal communication skills, with a demonstrated ability to communicate effectively with all levels of management, both internally and externally
  • Capacity to perform at a high level in a fast-paced, multi-tasking environment
  • Demonstrated ability to solve unstructured problems.
  • Must have the ability to set appropriate expectations, effectively and efficiently complete processes, maintain quality standards, manage ambiguity, and achieve commitments.

WORK ENVIRONMENT

  • Restaurant Support Center operates in a fast-paced, high-volume, deadline-driven environment. The role follows a hybrid work model, requiring on-site presence in the office every Tuesday, Wednesday, and Thursday.

PHYSICAL DEMANDS

  • Sitting for extended periods of time, using the telephone, typing, and/or operating a computer and/or mouse
  • Constant interaction with internal and external partners in person, by phone, and/or electronic communications
  • Travels as needed, approximately up to 25%

THE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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