Sr. Marketing & Client Relations Specialist

About the Firm

Make a difference in people’s lives every single day.

Northwest Family Law is a growth minded entrepreneurial boutique firm dedicated to providing client-centric, solutions-driven family law services. We go beyond legal representation—we guide our clients through life’s toughest transitions, turning the pain of divorce into the hope of a brighter future.

At Northwest Family Law, we believe our team is our greatest asset. We cultivate an environment where professionals can thrive, offering the support and opportunities needed for professional growth. For the right individual, this is more than just a job—it is a chance to grow alongside a team of passionate, like-minded professionals who truly enjoy working together.

Summary

The Senior Marketing & Client Relations Specialist will play a key role in the planning and execution of marketing and client relations initiatives. This position will participate and lead many day-to-day marketing activities as key components of the firm’s evolving growth and development initiatives.

This role is ideal for marketing professionals who:

• Are highly motivated to develop, implement, and measure the impact of evolving marketing strategies
• Are eager to celebrate success across the firm and with devoted external business partners
• Thrive working on multiple projects simultaneously
• Enjoy nurturing and analyzing client relationships with an eye toward maximizing client satisfaction, retention, referrals, and revenue opportunities

Education & Experience

• Bachelor’s degree (required)
• Experience working for a mature company, law firm, or professional services firm (required)
• 2 – 5 years of business-level marketing experience (required with flexibility on number of years)
• Legal marketing experience (preferred)

Required Skills & Competencies

Successful candidates for this position must demonstrate the following:

• Ability to deliver high-quality work product in professional environments for ultra-polished and image/reputation-obsessed clients
• Understanding of SEO and website content management
• Experience with Google PPC and LSA (preferred)
• Proficiency in leveraging AI tools to improve efficiency, optimize content, and enhance marketing performance
• Skill working with marketing automation programs and CRM management
• Advanced knowledge of social media and email marketing (LinkedIn, X/Twitter, Facebook, etc.)
• Skill utilizing programs, including Microsoft 365 Suite (Word, Excel, PowerPoint), Canva, and Adobe Creative Suite
• Strong communication, writing, editing, and proofreading skills
• Ability to manage multiple, evolving projects simultaneously while maintaining attention to detail
• Initiative and accountability
• Commitment to firm values

Duties & Responsibilities

The Senior Marketing & Client Relations Specialist will work alongside firm leadership and external marketing professionals to execute successful marketing and client development initiatives that drive revenue growth. This role will contribute across five key areas in marketing and client relations. While the firm invites creative approaches to marketing and client relations challenges, this role will work toward achieving well-defined goals.

Analytics & Reporting – Establish reliable, clear marketing dashboards to measure the impact of marketing efforts across channels and provide regular insight on ROI.

Firm Website, Social Media, & Content Development – Extend the firm’s social reach and ensure that engagement matches leads.

Strategic Partnerships & Vendor Channel Relations – Lead projects with external vendors, own data gathering and reporting, and ensure timely production of deliverables. Ensure efficient vendor relations and that vendors are provided with the tools and resources necessary to produce against KPIs.

Client & Community Relations – Establish a strong, systemized referral pipeline and a well-nurtured client community.

PR & Events – Enhance brand credibility and recognitions across multiple platforms and within client and legal communities. Strengthen the firm’s market presence and establish a cadence of high-quality community events.

This will be the firm’s first position dedicated to marketing and client relations. This role must handle many of the administrative tasks necessary to establish a working department within the firm, such as organizing and developing a library of marketing materials, monitoring expenses, and participating at weekly firm-wide meetings.

How to Apply –

We review applications completed on LinkedIn and Indeed in the order that we receive them. Candidates who are particularly enthusiastic about this opportunity are encouraged to send a resume and letter of introduction to careers@nwfamilylaw.com.

Job Type: Full-time

Pay: $80,000.00 - $105,000.00 per year

Education:

• Bachelor's (Required)

Experience:

• Marketing: 2 years (Required)
• Public Relations: 2 years (Required)
• Event planning: 2 years (Preferred)
• Content marketing: 1 year (Preferred)

Work Location: Hybrid remote in Kirkland, WA 98033