DUTIES & RESPONSIBILITIES

• Develops/modifies approved new/current HMIS modules with the aim of solving business problems or automating business processes to improve controls and operational efficiency.
• Assists in the development of interfaces between HMIS and ERP and provides on-going support.
• Coordinates with Team Lead and IT manager to resolve issues related to oracle HMIS systems and provides support for HMIS.
• Analyzes user requests for changes or enhancement to existing software, proposes architecture and design solutions for discussion with Manager-IT
• Maintains accurate quality control documentation and prepares project progress reports.
• Attends telephonic inquiries for assistance with the system. Diagnoses and trouble-shoots day-to-day problems faced by end users; analyzes and recommends ‘fixes’ to solve reported problems.
• Attends to end-users in person, as required, for identification of issues and provides solutions to minor problems in minimum possible time.
• Makes presentation or demonstrates software solutions to operational users.
• Provides training to end users in the usage of new, enhanced or modified software/ systems.
• Interacts with users through various phases of design, development, implementation & maintenance.
• Maintains daily work progress and time spent on various activities on the assigned project through project charter id.
• Maintains appropriate Helpdesk records, reports and files on the update and deletion of data.
• Participates in review and update of Policies and Procedures manuals.
• Attends departmental and committee meetings as required.
• Performs such other duties as may be assigned.

JOB REQUIREMENTS

EDUCATION: Bachelor’s Degree/Diploma in Computer Science / Programming or related field.

Software development certification in Oracle/Java is desired.

EXPERIENCE: Preferably 5 years’ experience in IT with at least 4 years’ experience in Oracle/Java Developer environment.

OTHER SKILLS:

Technical Skills: Knowledge of methodologies to record user requirements. Proficiency in technical documentation and software design skills. Understanding and knowledge of healthcare business and operations.

Administrative Skills: Good Analytical and Problem Solving skills; Ability to work under pressure and Attention to detail. Business Analysis and Requirement Gathering skills

Soft Skills: Good communication and inter-personal skills. Computer Skills: Oracle Development Tools - Forms 6i and Reports 6i. Oracle Pl SQL, Oracle JDeveloper, Ability to upgrade to 10g/11 g is preferred

Language Skills: Good in Written and spoken English

physical & WORKING CONDITIONS

Normally works in an air conditioned office, in neat and pleasant surroundings.

May involve long periods of sitting; extensive use of computers, prolonged working in front of a computer screen; intermittently twist to reach equipment or supplies surrounding desk.

Occasionally stands and walks short distances; bends, stoops and reaches to perform routine job tasks.

Involves working under pressure to meet deadlines.