Sr. Quality Assurance Engineer I (3024)

• Be the voice for quality, and ensure all products and deliverables are thoroughly tested before release
• Collaborate with team and implement QA process within established software development framework
• Lead and manage the efficiency, productivity and processes of the onshore and offshore QA team
• Participate in all phases of software development projects to provide a quality perspective
• Become the subject matter expert on all application features and evaluate product specifications for testability
• Align with project team members on understanding of business requirements and write detailed test cases
• Devise test strategies to cover requirements, develop high-level test scenarios that implement the strategy, and elaborate scenarios into detailed test cases to ensure that requirements and quality objectives are met
• Execute tests, write bugs, track, evaluate and report results to development team
• Be the subject matter expert and participate in process improvement of Quality Assurance and Software Development Life Cycle (SDLC)C processes, methods and systems
• Develop and maintain detailed automated test cases using a scalable test framework
• Support and participate in User Acceptance Testing (UAT) as needed
• Performs other business tasks or functions as assigned
• Report time and track tasks .
• On-site regular attendance and punctuality are essential functions of the job.
• Perform other business tasks or functions as assigned.

Required Technical Skills

• Experience in structured testing methodologies
• Experience with the Software Development Life Cycle (SDLC), creation of project/work level estimates based on requirements and test coverage.
• Experience in legacy and web-based application testing including cross-browser and mobile device compatibility
• Experience in all phases of testing including data preparation, test case design, test execution and analysis of test results
• Experience in functional, regression, smoke and performance testing
• Experience in test writing and bug reporting tool- Team Foundation Server (TFS) or similar tool
• Experience working with onshore and offshore QA engineers to develop test plans, test cases, execute all testing and manage defect tracking and reporting
• Requires 1 year experience using Selenium, UFT or similar tool including writing and troubleshooting automation scripts
• Adhere to all PHI (Protected Health Information) and HIPAA (Health Insurance Portability and Accountability Act) guidelines.

Preferred Technical Skills

• Knowledge of relational databases and Structured Query Language (SQL)
• Knowledge of Legacy system
• Knowledge of console-based systems
• Knowledge of custom off-the-shelf systems
• Some knowledge of Word & Brown business processes
Knowledge with implementing and administering the automation framework of Selenium, UFT or similar automation tool

Non-technical attributes:

• Excellent verbal and written communication skills
• Must be able to effectively communicate in English, both verbally and in writing
• Self-starter who can work well in a solutions oriented team environment
• Exhibit the ability to be flexible and work in rapidly changing environment

• Good at understanding requirements, getting clarifications
• Willingness and passion for learning new technologies and enhancing existing skills
• Ability to work on a project/assignment independently

• Bachelor’s Degree or equivalent experience in related field
• Minimum 5 year of experience in functional, regression, smoke, user acceptance and performance testing
Understanding of health insurance industry is preferred

• Exhibit a customer-focused attitude and the ability to work proactively and efficiently with an appropriate sense of urgency
• Show the ability to work independently and collaboratively to meet deadlines without compromising quality
• Actively engage and be receptive to receiving diverse opinions to reach a common agreement
• Complete deliverables with a high degree of thoroughness, quality, and accuracy
• Promote a culture of trust in relationships with clients, coworkers, and supervisors

• Must be able to sit or stand for extended periods of time and occasional walking
• Must be able to communicate face-to-face and on the phone with or without reasonable accommodation
• Vision requirements include close vision and the ability to adjust focus
• Must be able to use a keyboard and other office equipment
• Working environment is stable and noise level is moderate
• Must be able to work extended hours including evenings and weekends as required
• On-call availability as needed