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Stadium Operations & Event Manager
Position Overview:
As the Stadium Operations & Event Manager for the Southern Maryland Blue Crabs, you will oversee all operational aspects of the stadium to ensure a safe, clean, and professionally executed environment for games, special events, and facility rentals. This role is responsible for coordinating stadium operations staff, managing contracted services, maintaining the facility and surrounding grounds, and supporting the execution of all major events held at the stadium.
This position plays a critical leadership role in delivering a first-class fan and guest experience while ensuring operational excellence behind the scenes. The Stadium Operations & Event Manager serves as a key liaison between internal departments, contractors, municipal partners, and event stakeholders.
Essential Job Functions:
- Direct and supervise stadium operations staff to ensure seamless execution of games, rentals, and special events
- Coordinate operational logistics for all major stadium events
- Develop and maintain an Emergency Action Plan for the stadium to comply with all local, state, and federal regulations
- Oversee and administer all stadium-related contracted services
- Identify facility improvement projects; solicit competitive bids, obtain approvals, and manage contractor execution
- Review and approve completed vendor work to ensure quality and compliance
- Conduct game-day and event-day facility preparedness checks
- Review event sheets and stadium readiness checklists prior to all events
- Maintain cleanliness and organization of all common areas, offices, grounds, storage spaces, and surrounding property
- Organize and secure all stadium storage areas
- Provide operational support and staffing assistance for special events, hospitality functions, and game days
- Develop and maintain strong working relationships with local municipal partners including police, fire departments, county officials, and traffic control agencies
- Assist in scheduling stadium staff for games and special events
- Serve as main point of contact for all non-gameday events held on site
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Support management of staff during events to ensure operational standards are met
Assist in training all game-day employees and seasonal hires in box office procedures and operational protocols
Reinforce a culture focused on delivering a positive and professional customer experience
Skill Requirements:
- Bachelor’s degree (Preferred) from a four-year college or university
- Two to three years of experience in event operations, game operations, stadium operations, or live event management
- Crowd Manager Certification preferred
- Proven track record of coordinating game operations and special events
- Demonstrated experience supervising and managing staff
- Strong leadership and organizational skills with the ability to manage multiple projects simultaneously
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to read, analyze, and interpret business documents, technical procedures, and governmental regulations
- Strong written communication skills, including report writing, business correspondence, and procedural documentation
- Effective verbal communication and presentation skills when interacting with staff, partners, municipal agencies, and the general public
- Commitment to maintaining a professional, safe, and guest-focused stadium environment
The Southern Maryland Blue Crabs are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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