Staff Appraiser

About us

Nexterra Solutions Group (NSG) is the international restoration, claims and service contract management provider to the Insurance and Automotive sector, both the highest in quality repair options and claim process solutions to clientele and vehicle owners across North America, Europe, and Australia. Together, with Insurance and Automotive partners, we restore piece of mind.

From first notice of loss until vehicle delivery, NSG professionals are seasoned and prepared to help insurers, Automotive Dealers, Fleets, Rideshare firms and your coveted customers. Whether by talk, text, chat, or email, transparent and timely information between NSG logistic pros, team members, partner representatives, and mostly vehicle-owner customers is delivered through an omni-channel experience.

Opportunity

Nexterra Solutions Group is seeking a talented Field Staff Appraiser. We are hiring in multiple locations.

Core Responsibilities

Our team of Staff Appraisers represent the in-person extension of our Brand at Nexterra. All Staff Appraisers are expected to hold themselves to a high standard while wearing the Nexterra brand and represent our company in the most professional manner possible. Our Field Staff Appraiser is responsible for not only inspecting customer’s vehicles and completing an estimate, but also securing the vehicle's repair and ensuring that their experience is unlike any other.

The following items serve as a general guideline of the responsibilities of a Nexterra Staff Appraiser. These responsibilities are always evolving as we continue to grow at a rapid rate.

Field Assignments

Drive-in Assignments

Desk Estimates and Supplement assignments

Functional Skills
Possess knowledge of Estimatics software (CCC Preferred)

Strong interpersonal skills

Ability to operate electronic devices including computers, cameras, and cell phones.

Strong verbal and written communication skills.

Effective time management skills, organizational skills, and the ability to work under pressure.

Ability to adhere to project deadlines and remain flexible in a changing environment.

Basic math and accounting knowledge

Strong understanding of the auto repair process and the ability to identify appropriate repair methods for vehicle damage.

Knowledge of the insurance procedures and requirements

Education

High school diploma or equivalent required.

I-CAR certifications preferred, but not required.

Previous experience in a collision repair or service advising position highly preferred.

Physical Requirements:

Must be able to travel - 50%

Must be able to lift up to 30 pounds at times.

Must be able to visually inspect vehicle damage in a variety of weather conditions.

Must be able to bend, stretch, kneel, and squat to perform inspections.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job as required under applicable law. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• Associate (Preferred)

Experience:

• Appraisal/Estimating: 3 years (Required)

License/Certification:

• Driver's License (Required)
• Auto Appraiser License (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: Remote