Staff Relations Support – Temporary

Compensation Range

Overview

• An effective communicator: whether it is verbal or written, you present information in a clear, professional manner. You understand your audience and can easily shift your presentation style so that it is understandable to all.
• A Creative Problem Solver: you have an uncanny ability to think outside the box, using the resources at hand to effortlessly get to the bottom of an issue.
• Principled: you have the ability to use a high level of tact, diplomacy, discretion, and empathy/understanding in a business environment with a diverse employment base.
• A team player: you are a capable self-manager and thrive when you are a part of a team; you enjoy collaboration and brainstorming, especially on new projects.

Responsibilities

• Conduct Thorough Investigations: Support the Staff Relations team by conducting comprehensive investigations into workplace concerns, ensuring a fair and impartial process.
• Effective Interviewing: Facilitate structured and objective interviews with both managers and staff members to gather relevant information and assess concerns.
• Address Staff Concerns: Respond promptly and professionally to employee inquiries and complaints, providing guidance and resolution in alignment with company policies and best practices.
• Documentation & Recordkeeping: Ensure accurate and detailed documentation of both informal inquiries and formal investigations, maintaining compliance with legal and organizational standards.
• Culture & Standards Compliance: Assist in fostering and upholding company culture, values, and workplace expectations through proactive engagement and policy enforcement.
• EthicsPoint Case Management: Accurately input case notes, upload relevant attachments, and maintain comprehensive case records within the EthicsPoint system.
• Timely Case Resolution: Ensure cases are processed efficiently and closed within appropriate timeframes to support a responsive and effective Staff Relations function.
• Professionalism & Confidentiality: Exhibit the highest level of integrity, discretion, and professionalism when handling sensitive employee matters and confidential information.

Qualifications

• 3+ years’ experience in workplace investigations, including EEO investigations
• Human Resources practices and experience.
• Basic knowledge of employment laws.
• Microsoft Office proficiency.
• Must possess the ability to work independently with little supervision and be a team player.
• Excellent communication, both verbal and written.

• PHR/SPHR preferred.
• HR leadership role over two or more functions.
• HR experience in the restaurant/hospitality industry.
• Bilingual in Spanish.

Benefits

• Sick Time (In locations where required)
• Medical Plan Available (Must meet service and hours requirement)
• 25%-35% discount when dining as a guest

About the Company