FIND_THE_RIGHTJOB.
STAFF SERVICES MANAGER I
JOB_REQUIREMENTS
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Salary
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The Position is headquartered in Sacramento.
Effective July 1, 2025, The California Department of Human Resources (CalHR) implemented the Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee shall receive a 3 percent reduction in pay in exchange for 5 hours PLP 2025 leave credits, monthly. The salary range(s) included in the job advertisement do not reflect the 3 percent reduction in pay.
To be considered for this position you must provide a completed application, resume, and Statement of Qualifications (SOQ). (If applicable)
Please ensure your application is complete with detailed job descriptions/tasks performed, employment beginning and ending date information, and hours worked per week. If you are using education to meet one of the patterns of the minimum qualifications, please upload a copy of your degree or transcripts with your application package.
You will find additional information about the job in the Duty Statement.
Working Conditions
The physical work location of the position is designated at the department's headquarters location, a three-story building and standard office modular workspace located in Natomas. The duties of the position require sitting for long periods of time while using a personal computer, reviewing documents, and attending meetings whether they are digital (i.e., Zoom, WebEx, MS Teams, etc.) or in person.
Travel is required up to 5%.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- STAFF SERVICES MANAGER I
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
Recognizing that California’s over-65 population is projected to grow to 8.6 million by 2030, Governor Gavin Newsom issued Executive Order N-14-19 calling for the creation of a Master Plan for Aging to be developed by December - 2020. The Master Plan will serve as a blueprint that can be used by state government, local communities, private organizations, and philanthropy to build environments that promote healthy aging. CDA will play an integral part in the development and implementation of the Master Plan.
To learn more about CDA, visit:
To learn more about the Master Plan, visit:
Special Requirements
Do NOT include ANY confidential information to your application on any documents you submit for a job vacancy, such as your Stateapplication, resume, or educational transcripts. Confidential information that should be excluded or removed from these documentsincludes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, Limited Examination and Appointment Program (LEAP) status, medical information,marital status, and age. Confidential information on the first page of the applications submitted electronically online, such as Easy IDnumber, SSN, examination related information, and driver's license number will automatically be redacted upon submission.
Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications witheducation, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it isdetermined a candidate does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering theminactive and ineligible to be hired for the position. Candidates who have been withheld may file and appeal with the State Personnel Board.
If you are using education to meet the minimum qualifications, please include a copy of your unofficial transcripts for verification. Foreigntranscripts must be accompanied by an academic credential evaluation. Below is the link to a list of approved agencies.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 11/17/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications -
Statement of Qualification: A Statement of Qualification is REQUIRED and must be submitted with your Employment Application (STD. 678). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the "Statement of Qualifications Instructions" section below for specific requirements.
- Other -
Please submit a Cover Letter for the hiring manager's review. Your Cover Letter will be considered the first interview for this position and applications submitted without a Cover Letter will not be considered. Resumes do not take the place of this requirement. The Cover Letter must be typed and no longer than one (1) page in length.
- Please describe your work experience, education, and training that would make you a qualified candidate to perform the duties as listed on the duty statement of this position.
Desirable Qualifications
- Experience managing creative projects from concept to completion across print, digital, video, and social media platforms.
- Strong understanding of design, branding, and accessibility (Section 508/WCAG) standards.
- Experience developing templates, workflows, or tools to streamline creative production and improve coordination.
- Ability to collaborate effectively across divisions and with vendors or contractors to ensure timely, high-quality deliverables.
- Strong writing and editing skills for clear, audience-focused materials.
- Experience coordinating translation and multilingual production for public outreach materials.
- Proficiency in Adobe Creative Cloud applications and project management or communications tools such as Asana, Trello, Canva, Sprout Social, Mailchimp, SurveyMonkey, SharePoint, and Microsoft Office to plan, track, and manage creative deliverables.
- Strong organizational and interpersonal skills with attention to detail, flexibility, and the ability to work collaboratively.
Benefits
To learn more about benefits for State employees, visit the Benefit Summary page on the CalHR website.
CDA is located close to downtown and is easily accessible from various main thoroughfares (i.e., Interstate-5 and Interstate-80). Employees enjoy a great team environment with amenities including: FREE PARKING, and close to various dining and shopping choices in the Natomas area.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
Human Resources Branch
(916) 419-7525
Careers@aging.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Officer
(916) 898-9480
eeo@aging.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications and Instructions
- Must include applicant’s full name (Last, First)
- The original SOQ questions must be listed in the SOQ document
- Criteria/Question(s) must be answered in numerical order
- Font must be Arial 12-point (not higher or lower)
- Not to exceed three pages Single-sided, Single-spaced
1. Describe your experience developing and managing creative materials for print, digital, and multimedia platforms, including how you ensure consistency with branding, accessibility, and messaging standards.
*** For helpful guidance on writing an effective SOQ or a Supplemental Questionnaire, please visit Work4CA: How to Write a Statement of Qualifications
Exam Information
Those interested in obtaining employment with the California Department of Aging must apply and compete through the State recruitment process (3 Steps To A State Job). Applicants who successfully pass the examination will be placed on an eligibility list used to recruit for positions.
To apply for the examination for this position, click on the link below to search for the examination and follow the “How to Apply” instructions in the examination announcement:
CalCareers Exam/Assessment Search
If you already have list eligibility for this classification, you do not need to retake the examination, except when your list eligibility expires. For questions regarding the examination process and/or career opportunities with the California Department of Aging, please contact the Human Resources Branch at Careers@aging.ca.gov.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
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