Staff Site Reliability Engineer

Summary of Role

We are seeking a hybrid role of Devops and Staff Site Reliability Engineer (SRE) to partner with our developers, solve developer problems, and drive our infrastructure reliability, performance, and security. A high level of ownership is required for this role as you work with our rapidly growing teams to take Palmetto to the next level of scale. You'll collaborate with multiple engineering teams to deploy new applications, while maintaining and enhancing our existing CI/CD pipelines and cloud infrastructure.

This is a senior-level role recognized for deep technical expertise, leadership in complex software projects, and a strategic approach to development. You will lead the design and implementation of critical software components, mentor less experienced engineers, and shape the technical direction of the team. Your impact will be seen across the infrastructure as you drive systems to align with organizational objectives and business goals. You will be working with technologies such as GCP, AWS, and MongoDB, and orchestrate the deployment and management of applications built with the MERN stack, Python (e.g., FastAPI), and Ruby on Rails.

Strategic & Tactical

• Infrastructure Ownership: Take full responsibility for the design, implementation, and operation of cloud infrastructure (GCP and AWS), ensuring the system is resilient, secure, and optimized.
• Monitoring & Observability: Build and maintain robust observability systems. Standardize applications that no longer meet our current monitoring best practices. Define and monitor SLAs, SLOs, and other key service health metrics, ensuring teams have the necessary tools to meet operational goals. Manage and optimize cloud costs to ensure they remain in check.
• Incident Response and Support: Champion the incident response process, provide guidance to teams on post-mortems, and foster a blameless culture that emphasizes learning. Provide supplementary on-call support to engineering teams and help maintain a stable, customer-facing platform.
• Automation and Efficiency: Automate repetitive tasks across deployment pipelines, monitoring, alerting, and scaling to reduce manual effort and improve reliability.
• Cross-functional Collaboration: Collaborate with engineering, IT, and security teams to meet our reliability, compliance, and operational goals. Serve as a subject matter expert for cloud technologies, CI/CD processes, and DevOps best practices.

Qualifications

Cloud Infrastructure Expertise:

Monitoring & Observability:

DevOps & Automation:

Nice to Have:

Why You'll Love this Role:

• Impact: Be the go-to person for all infrastructure and DevOps-related responsibilities, with the opportunity to make significant improvements across systems.
• Ownership: As an early hire on the SRE/Devops team, you'll have a high degree of autonomy and the chance to lead strategic initiatives around infrastructure and reliability.
• Growth: Work at the intersection of cloud infrastructure, security, automation, and software development, enhancing your expertise in each area.
• Mission: Join a company at the forefront of renewable energy and be part of a team driving innovation and sustainability.