Staffing Director – Concierge Home Care Agency

Staffing Coordinator – Concierge Home Care Agency

Location: Remote
Job Type: Full-time

Are you a highly organized and detail-oriented professional who thrives in a fast-paced environment? Do you have a background in social work, healthcare, or home care staffing? Our concierge home care agency in Hewlett, NY, is looking for a Staffing Coordinator to ensure our clients receive the highest level of care by expertly matching caregivers and nurses with the right clients.

About the Role:

As a Staffing Coordinator, you will be responsible for ensuring seamless coordination between clients and caregivers while maintaining a high standard of care. This role requires on-call availability and after-hours support to manage urgent scheduling needs and ensure continuity of care.

Key Responsibilities:

• Client-Caregiver Matching: Assess client needs and preferences to assign the most suitable caregivers or nurses.
• Onboarding & Orientation: Provide caregivers with clear job expectations, client preferences, and training to ensure a smooth transition into their assignments.
• Scheduling & Coordination: Manage and adjust caregiver schedules, ensuring punctuality and coverage at all times.
• On-Call & After-Hours Support: Be available to handle urgent scheduling changes, emergencies, or client needs outside of regular business hours.
• Client Engagement: Regularly communicate with clients to assess satisfaction and address concerns proactively.
• Quality Assurance & Retention: Monitor caregiver performance to maintain high-caliber care, client safety, and satisfaction.
• Documentation & Compliance: Maintain accurate records of assignments, caregiver credentials, and client preferences.

What We’re Looking For:

• Background in social work, home care staffing, healthcare administration, or a related field preferred.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Excellent problem-solving, communication, and interpersonal skills to build strong client and caregiver relationships.
• Ability to handle high-pressure situations, ensuring timely caregiver placement and top-quality service.
• Flexibility to be on-call and available after hours for urgent needs.
• Proficiency in scheduling software, Microsoft Office, and electronic health records.

Apply today by submitting your resume and a brief cover letter.

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

• Health insurance

Experience:

• Healthcare: 3 years (Required)

Work Location: Remote