Stanford Blood Center Clinical Systems Analyst

JOB HIGHLIGHTS:
We are specifically seeking the following qualifications for this position:
Minimum 3 years analyst experience with BECS (Blood Establishment Computer System)
Minimum 3 years experience with lab information systems, blood manufacturing and testing operations

What you will do

• Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required
• Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests
• Perform daily monitoring of applications in production use
• Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk
• Lead small to medium complexity software upgrade initiatives or enhancements to workflows including the design, build, and test phases
• Modify tables/master files, make additions and changes under the direction of senior team members
• Assist senior team members in developing and maintaining requirements/specifications and test cases for new or enhanced functionality to department applications

Education Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a directly related field from an accredited college or university OR a minimum of 5 years of directly related work experience. Required

Experience Qualifications

• 3 or more years of progressively responsible and directly related work experience Required

Required Knowledge, Skills and Abilities

• Hands on experience of current issues and trends in blood and/or HLA industry and clinical operations
• Hands on experiene with BECS and/or LIS as well as other information systems, clinical software, and computer applications used in a testing lab environment
• Mid-level Microsoft Office skills
• Ability to diagnose and resolve routine technology problems
• Ability and desire to learn to resolve specialized and advanced technology problems
• Ability to establish a set of tasks and activities associated with an intended outcome and timeline
• Ability to use effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions
• Ability to collaborate and build consensus with stakeholders
• Ability to understand and adhere to operational standards, policies, and procedures
• Ability to identify risks and issues
• Ability to develop solutions for new and unfamiliar challenges
• Ability to analyze data, draw conclusions and interpret results

Job Type: Full-time

Pay: $56.00 - $74.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: Hybrid remote in Palo Alto, CA 94304