Starbucks Lead Barista

Summary:
Provides guests with friendly enthusiastic, yet professional and timely service when preparing quality beverages and products, and maintaining a clean and comfortable environment.

Responsibilities:

• Count and close the cash drawer in afternoons.
• Provide the highest quality of service to the guest at all times and anticipates customer needs by constantly evaluating environment and customer cues.
• Maintains a calm demeanor during periods of high volume or unusual events to keep standards.
• Acts with integrity, honesty and knowledge that promote our culture, values and mission.
• Be knowledgeable of all menu items, and stay current on daily/month/seasonal specials, new menu items and specifications including proper preparation.
• Maintains a clean and organized workspace so that partners con locate resources and product as needed.
• Ensures product availability and consistency, and assist with ordering when needed.
• Assists with new associates training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Completes daily checklist, including set-up side work and closing duties.
• Follow hotel’s brand standards.
• Comply with hotel and department accounting procedures.
• Ensure security and confidentiality of all guest and hotel information and materials
• Follow METS guidelines to report equipment malfunction and maintenance issues.
• Report unsafe conditions and suspicious activity to Loss Prevention/Management.
• Know and live the mission and the White Lodging/brand basics.

Additional Duties

• Deliver exceptional guest experiences by connecting with customers and preparing quality beverages and products.
• Stay knowledgeable about menu items, seasonal specials, and preparation techniques while recommending menu options to customers.
• Maintain a clean and organized workspace, performing all cleaning, opening, and closing duties.
• Process all payment methods accurately and efficiently.
• Serve as an ambassador by maintaining a professional and polished personal appearance.
• Perform other duties as assigned to ensure smooth operations.

Requirements

• Willing to work closing shifts regularly
• Cash skills
• An outgoing and social personality with a passion for guest service.
• Excellent communication and listening skills, with a positive, can-do attitude.
• Ability to adapt to a fast-paced environment while maintaining strong attention to detail and product quality.
• Previous experience is a plus but not required.
• Physical ability to stand for long periods and occasionally lift up to 30 pounds.

What You Can Look Forward To

• DailyPay option
• Medical, Dental, and Vision Insurance starting Day 1
• Paid Parental Leave
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• 401(k) with company match
• Hostcare Resources healthcare concierge
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

Location:

Courtyard & Residence Inn by Marriott

300 E 4th St, Austin TX 78701

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Barista: 1 year (Required)
• Cash handling: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person