Station Digital Ad Ops Manager

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Company Overview:

Cumulus Media (OTCQB: CMLS) is an audio-first media company delivering premium content to a quarter billion people every month — wherever and whenever they want it. Cumulus Media engages listeners with high-quality local programming through 399 owned-and-operated radio stations across 84 markets; delivers nationally-syndicated sports, news, talk, and entertainment programming from iconic brands including the NFL, the NCAA, the Masters, Infinity Sports Network, AP News, the Academy of Country Music Awards, and many other world-class partners across more than 9,500 affiliated stations through Westwood One, the largest audio network in America; and inspires listeners through the Cumulus Podcast Network, an established and influential platform for original podcasts that are smart, entertaining, and thought-provoking. Cumulus Media provides advertisers with personal connections, local impact and national reach through broadcast and on-demand digital, mobile, social, and voice-activated platforms, as well as integrated digital marketing services, powerful influencers, full-service audio solutions, industry-leading research and insights, and live event experiences. For more information visit www.cumulusmedia.com.

Position Overview:

CUMULUS MEDIA | (Atlanta, GA) has an immediate, fully remote (US-based) opening for a full time Station Digital Ad Operations Manager to support the Corporate Digital Ad Ops team. The Station Digital Ad Ops Manager will be responsible for supporting operations across Cumulus Radio Station Group’s digital channels including streaming, websites, and apps. You will focus on inbound support requests and bringing them to resolution. You will support the Digital Ad Ops team with ad hoc reporting. The ideal candidate will have a track-record of driving continuous improvement. You are proactive, customer-centric, time-oriented, responsive and a fast learner! This position reports directly to the Sr. Manager, Station Digital Ad Ops.

Key Responsibilities & Qualifications:

Key Responsibilities:

Manage inbound support tickets from all markets and internal or external stakeholders across owned and operated Cumulus Media channels including streaming, websites, and apps.
Act as the primary point of contact for all markets regarding Station Digital campaigns.
Provide QA and troubleshooting support for digital ad campaigns.
Assist the 85 markets within the Cumulus Radio Station Group by providing necessary training and support as required.
Work in tandem with diverse teams across the company to contribute to the achievement of strategic digital operations objectives.
Provide support for monthly and quarterly reporting requirements of the Digital Ad Ops team.
Efficiently manage multiple projects, maintaining organization and prioritizing tasks based on urgency and importance.

Qualifications:

Minimum of 1 year of relevant experience in digital media.
Prior experience with a ticketing system for managing inbound support requests.
Independent worker with the ability to self-manage tasks and deadlines.
Comprehensive knowledge of and engagement with industry trends in streaming audio, web technologies, and applications

What We Offer:

Competitive Pay
Focused, responsible and collaborative work environment with the ability, to ask “what if” and try innovative solutions
Medical, Dental & Vision Insurance coverage
401K with company match
Paid Vacation, Sick & Holiday time off
Parental leave time off benefits, life insurance, disability insurance, wellness, and an employee referral bonus program

For immediate consideration, please visit https://jobs.cumulusmedia.com/jobs
For more information about Cumulus Media, visit our website at: https://www.cumulusmedia.com/

EEO Statement:

CUMULUS MEDIA is proud to be an Equal Opportunity Employer (EOE).

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