Store Manager

Job Overview
We are seeking a dynamic and energetic Landscape Supply Store Manager to lead our retail team and drive store success. In this pivotal role, you will oversee daily operations, ensure exceptional customer service, manage inventory, and motivate your team to achieve sales goals. Your leadership will foster a positive shopping environment, promote teamwork, and uphold company standards. This position offers an exciting opportunity for a proactive leader passionate about retail management and customer satisfaction.

Responsibilities

• Oversee daily operations of the yard/store (opening/closing, safety)
• Ensure the store is clean, organized, and accessible (including outdoor materials)
• Oversee the maintenance of equipment (loaders, forklifts, delivery trucks) and coordinate repairs
• Monitor employee performance and productivity
• Analyze workforce data and plan staffing needs
• Monitor stock levels of bulk and packaged materials
• Order products from vendors and negotiate pricing when possible
• Track seasonal demand
• Manage shrinkage, waste, and product quality
• Knowledge of POS SYSTEMS (lightspeed a plus)
• .Responsible for hiring, training, and scheduling employees
• Develop job descriptions and post openings
• Coordinate onboarding and orientation for new employees
• Promote a positive work environment
• Ensure safe operation of machinery and enforce safety protocols
• Delegate tasks and monitor productivity
• Handle employee performance reviews and disciplinary actions
• Communicate policies clearly to employees
• Assist customers (contractors and homeowners) with product selection
• Provide estimates and quotes for materials and delivery
• Resolve complaints or service issues
• Build relationships with repeat/contractor clients
• Schedule and route deliveries efficiently
• Coordinate drivers and ensure timely fulfillment
• Optimize load accuracy and compliance with weight limits
• Ensure compliance with local, state, and federal regulations (OSHA and DOT)
• Maintain safety standards for yard operations and equipment use
• Conduct safety training, weekly meetings, and incident reporting
• Promote seasonal products and specials
• Work with local contractors, landscapers, and builders
• Support advertising efforts (social media, signage, and work with our marketing provider workflow)
• Effective marketing initiatives to attract customers and increase store traffic and sales

Key Skill & Qualifications

• Proven management experience (2+ years) in retail store environments (landscaping, construction supply, or similar preferred) with supervisory responsibilities.
• Strong skills in negotiation, employee orientation, interviewing, recruiting, and training & development.
• Proficiency in inventory management systems, POS (Point of Sale) Lightspeed a plus, technology, cash handling, and retail math.
• Excellent communication skills with the ability to lead teams confidently while maintaining organizational efficiency.
• Demonstrated leadership in managing budgets, pricing strategies, merchandising, stock replenishment, and marketing efforts.
• Experience with shift management, retail sales techniques, and excellent customer service.

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k) matching

Work Location: In person