Store Manager, Google Store Retail San Diego

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Mosaic is the leading North American integrated marketing and sales agency, specializing sales, training, experiential, and digital & virtual solutions. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and new ways to help our clients build their brands amidst the evolving dynamic of empowered consumers, leveraging new technologies and approaches. Together as a team we deliver for those results to our clients every day. Mosaic is not about standing out from the crowd - we lead it!

The Store Manager is the primary leader of the Google retail environment, responsible for cultivating an outstanding "consumer-first" service culture while driving overall operational excellence. You will be fully accountable for the execution of sales, service, and customer experience initiatives, ensuring the store remains "Radically Helpful" for every guest. This role requires a balance of strategic planning and hands-on floor leadership to manage the entire store team and deliver high-performing business results.

Salary: $105,000-$110,000

Team Leadership: Oversee all employee management, including hiring, development, discipline, and scheduling to build a diverse, high-performing team.
Operational Accountability: Responsible for maintaining adequate inventory levels, overseeing store appearance, and completing all accounting and paperwork associated with cash receipts and physical inventories.
Engagement & Culture: Create an inclusive, collaborative environment and manage the team to deliver event content that grows customer knowledge and engagement.
Performance Coaching: Spend the majority of time on the sales floor coaching personnel on sales techniques, reputation metrics, and providing feedback to improve product performance.
Strategic Planning: Partner with the Regional Store Manager on staffing forecast plans and successfully execute the launch of new products, services, or processes.
Compliance: Drive operational compliance for back-office processes and conduct monthly cost reviews of overtime, discounts, and returns.

Results Oriented: Passion for meeting and exceeding goals related to revenue, productivity, and customer reputation.
Decision Quality: Ability to utilize professional expertise to solve complex problems and analyze issues effectively.
Communication: Strong verbal and written communication skills with a working knowledge of G-Suite.
Experience: 6–8 years of retail management in high-touch, customer-facing environments.
Education: Bachelor of Arts degree is preferred; however, a relative combination of adequate work experience and education may be sufficient in lieu of the degree.

Mosaic is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field marketing, to design and production. With a 35+ year history, Mosaic has office hubs in Chicago, Dallas, and Toronto and full reach across North America.

We focus on creating brand experiences that connect brands with consumers in creative and relevant ways. Mosaic’s ultimate mission is to propel our client’s business, culture, and communities forward to make the human experience better. We are diverse, yet like-minded individuals, and we believe in taking risks and creating shared experiences, not just for our clients, but for each other. Every associate is given the keys to charter new ground as they collectively live in the moment of building memorable experiences together.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

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