Store Operations Manager

Job description

Role & responsibilities

Will be mainly responsible for overseeing the daily operations of a retail pharmacy, including managing staff, ensuring inventory accuracy, and maintaining customer satisfaction .

Key responsibilities

• Staff management: Lead, train, and mentor a team of pharmacists, cashiers, and other staff to ensure fast, accurate, and empathetic service.
• Customer service: Implement systems to reduce customer waiting times and ensure high levels of customer satisfaction.
• Inventory and supply chain: Maintain inventory accuracy, manage stock levels, minimize expired products, and oversee relationships with suppliers.
• Operations: Oversee daily activities, monitor performance against targets, and ensure compliance with regulations.
• Strategy: Contribute to long-term goals and strategies to improve efficiency and profitability.

Preferred candidate profile

• Education: A Bachelor's or Master's degree in Pharmacy, Healthcare Management, or a related business field is often required.
• Experience: Experience in pharmacy retail or healthcare supply chain, with at least 3-5 years in a senior leadership role.
• Skills: Proven experience in retail pharmacy operations, inventory management, and customer service is crucial.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person