Store Operations Specialist - Zara Egypt

Job Purpose:

The Stores Operations Specialist is responsible for ensuring the efficiency of the stockroom team, overseeing operational processes, and enhancing the selling area to improve and fulfill the customer experience.

Responsibilities:

• Organize and optimize stockroom processes to ensure items are displayed correctly, storage is efficient, and health and safety standards are strictly implemented.
• Manage and organize the shipment receiving process to ensure shop readiness and product availability, thereby enhancing the customer experience.
• Assist shop managers in managing the stock budget and achieving objectives timely, including store sales, store productivity, stock loss, and operational margin.
• Ensure continuous product availability by regularly replenishing stocks. Assist shop managers in managing shop inventory, including establishing stocking levels and monitoring supply and material disbursements to ensure inventory accuracy.
• Support shop managers by coordinating and regulating the allocation of manpower hours in the stockrooms, aligning stock-keepers' schedules with shipment deliveries and store sales.
• Oversee the development and motivation of the stockroom team, ensuring they understand the importance of stockroom processes and safety standards.

Language and Technical skills:

• Fluency in English.
• Proficiency in MS Office and shop/stock management tools.
• Two to four years of experience in Retail, or a similar role.