Student Relations Officer

Aptech Learning, A world-renowned IT Vocational Institute invites applications from young dynamic professionals for the position of Student Relationship Officer at our Shahra-e-faisal Center.

RESPONSIBILITIES:

• Create and maintain student files and database records.
• To maintain relevant noticeboards for Exam timetables, Events, Projects, and Academic success.
• Participate in Attendance monitoring system and control absenteeism.
• Establishing and maintaining positive relationships with students.
• Responding to student queries within required timeframes and updating student records accordingly. Following up with the students
• Providing technical and administrative support as needed to students in the use of the student portal.
• Manage and Coordinates with students regarding student activities, workshops, and seminars.
• Fee Recovery
• Achieve given target for fee recovery
• Managing floor on given time slot.
• Handling other tasks given by the Center Manager.

Requirements:

• Should have strong relationship-building skills.
• Excellent administrative and organizational skills
• Service oriented with excellent communication skills
• Ability to follow procedures and to keep track of multiple tasks
• Minimum Bacherlors' from a reputed university/institute
• Must be able to handle pressure well
• Previous experience as a customer service representative will be taken in advance
• Have the ability to work in late sitting minimum 1 to 2 Hours.

Note: Please read responsibilities carefully and the Requirments

Location: Sharah e Faisal
Days : (Monday to Saturday)
Mobile: +923331121340
Email: assthr2@aptechkarachi.edu.pk

Job Type: Full-time

Pay: Rs35,000.00 - Rs38,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• customer service: 1 year (Required)

Work Location: In person