Student Success Coach (Grant Funded)

Student Success Coach (Grant Funded)

Highland Community College is seeking a dedicated and student-centered Student Success Coach to support student achievement and retention through targeted coaching, intervention strategies, and holistic support services. This grant-funded position focuses on helping students—especially those identified as high-risk—overcome barriers and persist toward their academic and personal goals. This role also includes responsibilities as an athletic coach.

Note: This position is contingent upon the availability of grant funding.

Key Responsibilities

• Manage a caseload of students, including grant program participants and other identified high-risk populations
• Provide individualized coaching to help students develop self-efficacy, overcome barriers, and achieve academic success
• Teach time management, study skills, organization, and self-regulation strategies
• Develop and implement individualized student success plans
• Connect students with wraparound support services, including mentoring, counseling, tutoring, and other campus resources
• Serve as a liaison to assist students in navigating college systems and services
• Support retention initiatives by actively engaging students in goal setting and success planning
• Utilize predictive analytics and assessment tools to identify student needs and coordinate support services
• Participate in the retention referral program, including case management and student follow-up
• Assist in coordinating and implementing high-engagement student success strategies and technologies
• Support Testing Center operations as needed
• Maintain accurate records and utilize systems for program tracking and communication
• Serve as an athletic head or assistant coach (sport to be determined)
• Assist in recruiting, organizing, and leading a competitive intercollegiate athletic program
• Collaborate with the Director of Athletics on program operations, including scheduling, eligibility, fundraising, and event management
• Perform other duties as assigned

What We’re Looking For

Education & Experience

• Bachelor’s degree required; Master’s degree preferred in counseling, education, student development, or a related field
• Minimum of three (3) years of experience assessing student learning needs or in a related role
• Equivalent combinations of education and experience may be considered

Skills & Knowledge

• Knowledge of learning theory, instructional strategies, and student development practices
• Understanding of academic advising, student support services, and retention strategies
• Familiarity with intercollegiate athletics, coaching principles, and regulations
• Experience working with diverse student populations
• Ability to use data and analytics to inform decision-making
• Strong problem-solving and critical-thinking skills
• Effective organizational and record-keeping abilities
• Proficiency in computer systems and software applications
• Excellent written, verbal, and interpersonal communication skills
• Ability to present information effectively in individual and group settings
• Skill in coaching individuals and teams and coordinating programs or events
• Ability to build and maintain effective relationships with students, faculty, and staff
• Demonstrated professionalism, sound judgment, and commitment to student success

Licenses & Certifications

• Ability to obtain certification to administer Pearson VUE, CLEP, and DSST exams within 3–6 months of hire (preferred)

Work Environment & Requirements

• Medium work level: ability to lift up to 50 lbs. occasionally, 20 lbs. frequently, and 10 lbs. continuously
• Potential exposure to hazardous materials (e.g., bloodborne pathogens)
• Ability to work flexible hours, including early mornings, evenings, and weekends
• Ability to travel to off-campus locations as needed

Why Join Highland Community College?

• At Highland Community College, we are committed to our core values of Integrity, Compassion, and Respect. We seek employees who demonstrate Commitment, strong Interpersonal Skills, Lifelong Learning, and Sound Judgment.
• Make a meaningful impact on student success and retention
• Support students through holistic, individualized coaching
• Contribute to both academic and athletic development programs
• Collaborate in a supportive, student-focused environment

Salary & Benefits

• Salary Range: $42,224 - $63,357 annually
• Comprehensive benefits package available
  (Details available at www.highland.edu/employment)

How to Apply

Interested applicants should apply online at www.highland.edu/employment. Applications are not complete until the following materials are submitted.

• Online application
• Cover letter
• Resume
• Unofficial transcripts
• Contact information for three professional references

For questions or alternative application methods, please contact Human Resources at 815-599-3426.

Equal Opportunity Employer

Highland Community College is an Equal Opportunity Employer. We encourage applications from veterans, minorities, individuals with disabilities, and candidates from diverse backgrounds.