Studio Executive (Luxury Fashion)

The Showroom Executive will be responsible for managing the daily operations of our showroom. This role requires a high level of professionalism, exceptional customer service skills, and a deep understanding of luxury products. The ideal candidate will be proactive, detail-oriented, and capable of building strong relationships with clients, ensuring their needs and expectations are consistently met.

Experience: 2+ years(fashion, retail & showroom)

How you will contribute:

• Client Engagement:
• Provide personalised and attentive service to clients, understanding their needs and preferences.
• Offer expert advice on product selection, styling, and trends to enhance the experience.
• Build and maintain long-term relationships with clients, ensuring repeat business and client satisfaction.
• Sales and Performance:
• Achieve and exceed performance through effective client interactions and product knowledge.
• Actively participate in product launches, and showroom activities to drive sales.
• Monitor and analyse sales performance, providing feedback and recommendations for improvement.
• Showroom Management:
• Maintain the showroom’s visual merchandising to reflect the luxury brand’s standards and seasonal themes.
• Ensure that the showroom is well-organized, clean, and aesthetically appealing at all times.
• Manage stock levels, including receiving new inventory, updating stock records, and handling returns.
• Client Relations:
• Address client enquiries, concerns, and feedback promptly and professionally.
• Coordinate with the brand’s client advisory department to resolve any issues and enhance the client experience.
• Organise and host exclusive events fostering a sense of community and loyalty.
• Administrative Duties:
• Handle transactions and process sales accurately.
• Maintain accurate records of client interactions, sales, and inventory levels.
• Prepare reports on sales performance, client feedback, and market trends as required.

Ideal Candidate:

• Experience: Previous experience in a luxury retail environment or high-end showroom is highly desirable.
• Skills: Excellent communication and interpersonal skills; strong sales acumen; adept at building and maintaining client relationships.
• Knowledge: In-depth knowledge of luxury fashion, trends, and products; familiarity with POS systems and inventory management.
• Attributes: Professional demeanour; attention to detail; ability to work under pressure; proactive and self-motivated.
• Education: Intermediate (F.A, FSc, I.Com, etc.)

Pay: From Rs60,000.00 per month

Work Location: In person