Subrogation Operations Manager

We are searching for a Subrogation Operations Manager who is capable of handling day-to-day operations, ensuring efficient recovery efforts in managing staff performance, team strategies, and professionally communicating with clients, carriers, and other third-party administrators. The ideal candidate would be someone who is a results-driven leader that can balance operational efficiency, client satisfaction, and recovery performance.

Remote position - Full Time - Monday - Friday - 9:00am – 5:30pm

Competitive salary based on experience

Monthly commissions

Paid time off and holidays

Professional development support

Key Responsibilities

• Oversee subrogation operations, including file intake, investigation, liability analysis, negotiation, arbitration support, and recovery collection.
• Assist in working overflow of claims.
• Develop and implement workflows, policies, and procedures to improve operational efficiency and recovery outcomes.
• Track recovery metrics.
• Team Leadership and staff support, through mentoring and employee development.
• Assist with training new employees.
• Be a client point of contact.
• Professional communication with insurance carriers, third-party administrators, and at times uninsured individuals.

Qualifications

• 4+ years of subrogation experience.
• 2+ years of management or supervisory experience.
• Strong understanding of property damage, auto, and commercial subrogation.
• Experience with claims management systems and a diary of tasks.
• Leadership, communication, and analytical skills.
• Experience managing client relations.
• Knowledge of arbitration filing and management.
• Experience in negotiations.
• Experience with performance reporting and operational analytics.

Pay: $55,000.00 - $80,000.00 per year

Benefits:

• Flexible schedule
• Paid time off
• Professional development assistance

Experience:

• Management: 2 years (Required)
• Subrogation: 4 years (Required)

Work Location: Remote