Supervisor

Supervisor – Catering Café

Location: Dubai, UAE

Employment Type: Full-time

Position Summary

We are seeking a qualified and experienced Catering Café Supervisor to oversee the daily operations of our café and catering services. The successful candidate will be responsible for ensuring operational excellence, compliance with health and safety standards, and the delivery of exceptional customer service.

Key Responsibilities

• Direct and supervise day-to-day café and catering operations to ensure efficiency and service quality.
• Lead, train, and motivate staff to achieve performance and customer service objectives.
• Coordinate catering activities, including planning, execution, and follow-up for events.
• Maintain compliance with all relevant food safety, health, and hygiene regulations.
• Monitor stock levels, place orders, and manage inventory control effectively.
• Respond to customer feedback and resolve operational issues promptly and professionally.
• Support menu planning, cost control, and adherence to quality standards.
• Prepare and manage staff schedules, attendance, and performance reviews.
• Compile daily sales, expense, and operational reports for management.

Qualifications and Experience

• Minimum of 3 years’ experience in a supervisory capacity within a café, restaurant, or catering environment.
• Demonstrated leadership, organizational, and problem-solving abilities.
• Strong interpersonal and communication skills with a customer-focused mindset.
• Knowledge of food safety, hygiene, and inventory management practices.