Supervisor – Cabin Appearance

Position Summary

Departures Aviation is seeking a hands-on Cabin Appearance Supervisor to help lead our growing SFO team. This role is critical to maintaining our high standards for aircraft cleanliness, team coordination, and on-time performance. The ideal candidate brings prior supervisory experience in an airport environment and is comfortable managing teams in a fast-paced, safety-critical operation.

Key Responsibilities

• Supervise cabin appearance crews to ensure timely and high-quality aircraft cleaning
• Conduct quality control checks and safety observations throughout the shift
• Enforce compliance with all airline, airport, OSHA, and company standards
• Assist with scheduling, training, timekeeping, and performance tracking
• Serve as the on-duty point of contact for airline partners and internal leadership
• Ensure all equipment is operational, safe, and properly stocked
• Provide on-the-job coaching and corrective guidance to frontline team members
• Complete shift reports, delay logs, and incident documentation accurately
• Support onboarding and safety training for new hires
• Foster a respectful, safety-minded, and high-performance team culture

Qualifications

• 1+ year of prior experience in a supervisor, team lead, or similar leadership role
• Prior experience in airport ground handling, aircraft appearance, or ramp services preferred
• Ability to lead and motivate a diverse hourly workforce
• Strong communication and time management skills
• Must be at least 18 years of age
• Valid driver’s license required
• High school diploma or GED required
• Must be able to pass SFO background check and obtain a SIDA badge

Physical Requirements

• Must be able to walk, stand, bend, and lift up to 50 lbs regularly.
• This role requires schedule flexibility, including availability for early mornings, evenings, weekends, and holidays.
• Comfortable working in both indoor and outdoor airport environments, sometimes in inclement weather.

What We Offer

• Competitive Salary
• Healthcare Coverage: Comprehensive medical, dental, and vision insurance plans available for full-time employees.
• 401(k) Retirement Plan: Eligible employees may participate in our 401(k) plan to save for the future.
• Paid Time Off: Generous PTO policy, including paid holidays and accrued vacation time.
• Growth & Impact: Be part of a high-performance leadership team in a fast-growing aviation services company.
• Meaningful Work: Your leadership directly shapes the experience of our airline partners and the passengers they serve.

Departures Aviation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Job Type: Full-time

Pay: $53,000.00 - $57,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person