Supervisor - Draft Day/Sports Book

The Restaurant Supervisor is responsible for the day-to-day operations of the front-of-house (FOH) for the outlet ensuring product and service quality, consistency, and employee development. This position is responsible for meeting all company and state health department rules and regulations. Elite Casino Resorts properties offer a wide variety of benefits intended to meet the many needs of our diverse employee population. We offer a comprehensive benefits package that helps our employees get and stay healthy, plan for their future, and maintain a healthy work-life balance. We encourage you to look through the different benefits below to discover all that we have to offer to our employees of Elite Casino Resorts owned properties. Financial benefits include Paid Time Off, Premium Pay Incentive, First Year Wage Increases, 401(k) with Company Match, Profit Sharing, Company Paid Life Insurance (Full-Time) and Voluntary Benefits. Health and Wellness benefits for Full-Time Employees include three Medical plans to choose from, Dental, two Vision plans to choose from and Flexible Spending Accounts.

Essential Functions:

• Effectively schedule and manage staffing levels to meet payroll costs, business volumes, and guest expectations.
• Monitor meals being served for appearance, quality standards, and portion control according to company guidelines.
• Assist in developing, implementing, and maintaining expenses to meet budgetary goals.
• Responsible for the organization and fast/efficient functionality and service for shift.
• Assist with managing, delegating duties, and the performance and development of department staff; inclusive of interviewing, hiring, training, evaluating, coaching, and termination of staff.

Required:

• Previous supervisory experience.
• Ability to effectively manage department processes and procedures to ensure a favorable guest experience.
• Must have general food and beverage service knowledge.
• Has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.