A housekeeping supervisor's responsibilities include:
- Managing staff: Assigning duties, creating schedules, and providing training
- Ensuring quality: Inspecting rooms and public areas, and ensuring they meet quality standards
- Maintaining safety: Ensuring staff use chemicals and equipment safely, and that maintenance processes comply with standards
- Managing supplies: Maintaining inventories of cleaning supplies, linens, and room essentials
- Handling customer requests: Responding to guest requests and complaints in a timely and professional manner
- Handling emergencies: Handling all housekeeping emergencies
- Communicating: Communicating expectations and suggestions clearly
- Reporting: Reporting damages, employee tardiness, and absences
- Participating in heavy cleaning: Participating in heavy cleaning tasks as needed
Housekeeping supervisors may also be responsible for: Adhering to company policies, Ensuring compliance with safety standards, Providing feedback and coaching to staff, and Helping with budget control.
Job Type: Full-time
Work Location: In person