Supervisor Incharge

• Ensure smooth and efficient daily operations of the polyclinic.
• Oversee reception, patient flow, appointment scheduling, and waiting time management.
• Coordinate with doctors, nurses, pharmacy, diagnostics, and support staff.
• Supervise and guide receptionists, technicians, housekeeping, and support teams.
• Prepare staff duty rosters and ensure adequate coverage.
• Train new employees on clinic protocols and service standards.
• Conduct periodic performance reviews and provide feedback.
• Ensure a high level of patient satisfaction and handle escalations.
• Oversee registration, billing, documentation, and customer service processes.
• Address complaints professionally and ensure quick resolution

Skills Required

• Strong leadership and team-handling skills.
• Excellent communication and interpersonal skills.
• Ability to multitask and handle stressful situations.

Additional Requirements

• Flexibility to work in shifts if required.
• Professional attitude, punctuality, and commitment to service quality.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person