Supervisor Network Construction

Job Title: Supervisor Network Construction

For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.

ABOUT THE ROLE

Responsible for the day-to-day activities of an assigned team of construction managers. This team has a dedicated focus on vendor management, work order execution, AE design, construction, and restoration of Crown Castle networks and services that are consistent with all defined standard operating processes and procedures. The position will support the Manager Network Design & Construction and work across other teams within the area, as well as provide support to Crown Castle cross-functional teams to improve the quality of processes, deliverables and the end-to-end customer experience. Each design and construction team is expected to maintain open communication across all areas of the business and work as a unit with consistency while building, implementing, and restoring or maintaining services; cognizant of fostering the vision and values of Crown Castle. This position is accountable for their assigned team and area for delivering KPIs including but not limited to budget accuracy, , % On-Time Install, AE accuracy and schedule, fiber complete for small cell, and installed enterprise revenue.

WHAT YOU WILL DO

• Supervise a team of Construction Managers in support of the assigned area of responsibility for design and construction demands, budget management, as well as KPIs.
• Provide support to the Manager Network Design & Construction for communication with the NOC, Engineering, Field Operations, and Change management teams.
• Provide support to the Manager Network Design & Construction to monitor and report Key Performance Indicators (KPIs) of deliverables and supporting workflows in order to measure operational performance, as well as, identify and assess areas of opportunity for improved process efficiencies and performance
• Maintain knowledge of technology in use, and/or under development for its impact or potential impact on the operational business process
• Provide support to the Manager Network Design & Construction for the assigned budgets
• Maintain quality service by understanding and enforcing organization standards
• Develop and coach construction manager team. Identify training gaps and create a career path for team members.
• Supervise a team to provide necessary network maintenance support 24 hours, seven days a week, 365 days a year
• Schedule and prioritize the workload of the fiber construction and external vendor resources within an assigned area
• Provide support to the Manager Network Design & Construction in partnerships with utility and municipal providers to streamline permit application, process, and initiatives such as the FCC’s One Touch Make-Ready program.
• Management of external vendors necessary for timely completion and within budget
• Initial construction reviews in accordance with project specifications.
• Oversee site construction, managing schedule, and resources on all projects
• Ensure that all jobs are maintained in a project tracking system with complete accuracy.
• Coordination of all permitting and licensing activities.
• Development of permit and construction plans
• Participate in the Vendor evaluation and selection process.
• Ensure all work is completed in accordance with Crown Castle design and construction standards, processes, and procedures. Act as a key contributor to continued growth and improvement in each of these.

WHAT YOU WILL NEED TO SUCCEED

Education Qualifications

• H.S. Diploma or General Education Degree (GED) Required
• B.S in Architecture, Engineering, or Construction related field Bachelor’s Degree in Arts/Sciences (BA/BS) Preferred

Experience Qualifications

• 3+ years construction experience, at least three (3) years direct telecommunications experience or equivalent work experience Required
• 0 - 2 years of supervisory contractor construction experience Required
• 3+ years of supervisory contractor construction experience Preferred
• 0 - 2 year of experience performing (or equivalent work experience):o Direct supervision/management of employeeso Fiber engineering design, splicing and/or construction implementation experience Required
• Experience with optical test equipment including OTDR, PMD, Optical Spectrum Analyzer Required
• Working knowledge of fiber construction standards (aerial and underground) Required
• Working knowledge of NESC, NEC and OSHA standards Required

Licenses and Certifications

• DL NUMBER - Driver License, Valid and in State Required

Where You Will Work
Hybrid: This role falls into our hybrid work model, which is 2-days work from home (Monday and Friday) and 3-days in the office (Tuesday through Thursday) to optimize collaboration, relationship building and key stakeholder engagement and may require some travel as needed.

YOUR COMPANY BENEFITS
At Crown Castle, we do our best to ensure you have access to the resources you need to live a healthy and happy life no matter where you are in life. Our benefits are built around your individual needs, covering physical, mental, and financial health and designed to enhance your quality of life.

We are proud to offer a full suite of health and wealth benefits for you and your loved ones. Below are a few of the key highlights of the many benefits we provide.

• Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
• Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
• New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
• Tuition reimbursement up to $5,250 per year of eligible tuition and fees.
• Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.
• Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate.
• Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
• 10 company holidays plus 2 floating holiday.
• All offices provide free beverages and snacks.

Compensation
The salary range offered for this position is $100900 - $138800 annually. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives.

Additional Information
Pursuant to the Los Angeles County and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you are interested in joining our team, please visit the Crown Castle careers site to apply. We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.