Supervisor of eDiscovery

Thompson Coburn, a large full-service law firm with offices in eight (8) cities across the U.S., is in search of a full-time exempt Supervisor of eDiscovery to join one of its offices in Chicago, Dallas, or St. Louis. With over 450 attorneys and experience in 50 areas of law, Thompson Coburn is regularly recognized for providing clients with outstanding value and service. Driven by our core values of integrity, innovation and diversity, we collaborate and work in a welcoming, fast-paced, and inclusive environment.

The Supervisor of eDiscovery is responsible for the full eDiscovery life cycle of a matter, from early case assessment through pre-trial. This role will supervise eDiscovery support of collections, processing, review, and production of data and will define, communicate, and execute requirements for each matter in conjunction with the legal teams, clients, Client Technology Services (“CTS”), and business partners. After an initial period of training, this position is eligible for a hybrid-remote work schedule.

Key Responsibilities:

• Supervise the daily workflow and workload of Case Managers and/or similar roles across the team, with a focus on legal team support for eDiscovery services.
• Identify the most effective use of technology for litigation and matter support. Identify and take ownership of issues and manages risks as appropriate.
• Evaluate work performance by Case Managers and ensure quality of work meets job performance standards.
• Reinforce and provide eDiscovery support escalations to maximize legal team productivity and experience.
• Provide direction and training to CTS staff and legal teams on workflow and best practices for eDiscovery preparation.
• Serves as primary contact for legal teams and clients for management of eDiscovery and litigation support services and responsible for case specific day-to-day technical support activities, for assigned matters.
• Provides consulting services to legal teams and clients in the areas of early case assessment, eDiscovery collection, processing, review, and production.
• Consult with legal teams on eDiscovery support strategy and provides cost estimates, timelines, and identification of internal and external resources.
• Constantly seek to improve the Firm’s eDiscovery capabilities and contribute to developing CTS policies, procedures, and best practices.
• Trains and supports legal teams in the use of litigation technology.
• Collaborates with project managers and legal teams to provide clients with quality solutions and deliverables and supports the work of other team members.

Knowledge, Skills, and Abilities Required:

• Must possess excellent technical, written and verbal communication skills to work effectively with legal teams and staff and serve as escalation point.
• Proficient in the use of Relativity or significantly similar sophisticated eDiscovery platforms, Microsoft Windows, Microsoft Office and other business productivity applications.
• Knowledgeable in document imaging formats, load files, and database applications.
• Knowledgeable in standard Microsoft environments, sufficient to provide consulting services on email and loose file collections.
• Knowledgeable in collection procedures and tools prevalent in the industry, sufficient to provide consulting services on best practices for defensible collections.
• Provide training in legal technology solutions to internal team (CTS) and legal teams.
• Must possess a high level of professionalism and interpersonal skills so as to be able to work well with employees at all levels within the organization and maintain all information in the strictest of confidence. Required to use tact and diplomacy when dealing with others.
• Must possess attention to detail, ability to balance multiple projects and have strong time management skills.
• Ability to process routine daily functions while being able to resolve sensitive issues and complex assignments utilizing above average critical thinking skills.
• Ability to prioritize and handle competing demands in a fast-paced environment.
• Ability to travel as necessary.

Experience and Education Qualifications:

• Bachelor’s Degree or equivalent experience required.
• Minimum five (5) years litigation or litigation support experience as an eDiscovery project manager or similar role.
• Prior experience coaching team members and serving as a Subject Matter Expert preferred.

Thompson Coburn LLP is a large, full service, multi-state firm with offices in Birmingham, Chicago, Dallas, Los Angeles, New York, St. Louis, Southern Illinois, and Washington D.C. At Thompson Coburn, our behavior and the expectations we have of ourselves are guided by the values that we hold in the highest regard: integrity, a passion for excellence, a focus on serving the client, a value of diversity, innovation, creativity, trust, and loyalty. Within the Firm, we value each other as people and colleagues. In addition to the exceptional working environment and a competitive salary, Thompson Coburn provides the following benefit options to qualifying employees:

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance & ADD policies
• Short & Long Term Disability Insurance
• Paid Parental Leave
• 401(k) Profit Sharing plans
• Parking/Transportation Stipend
• Section 125 Plan (Pre-tax premiums, dependent care and medical reimbursement)
• Paid Holidays
• Paid Vacation Time
• Employee Assistance Program (EAP)
• Employee Wellness Program
• Tuition Reimbursement
• College Savings Plan Deductions (529 Plans)
• Long Term Care

Equal Opportunity Employer M/F/D/V

Job Type: Full-time

Pay: From $105,000.00 per year

Work Location: Hybrid remote in Dallas, TX 75201