Supervisor – Operations (Insurance)

A third-party service provider for State Life Insurance is looking to hire a Supervisor Operations with insurance or bank back-office experience. The Supervisor – Operations will supervise daily New Business operations, coordinate with sales teams and partner banks, ensure timely policy processing, and maintain accuracy, compliance, and workflow efficiency.

Role Responsibilities

• Supervise and manage end-to-end processing of new business cases from initiation to issuance.
• Act as liaison between sales teams and partner banks for smooth case handling.
• Coordinate with banks to fulfill documentation and policy requirements.
• Maintain daily MIS trackers and monitor case status.
• Ensure accuracy in data entry, case checking, and documentation.
• Guide team members and monitor performance against deadlines and quality standards.
• Ensure compliance with internal policies and bank regulations.
• Prepare management reports highlighting case progress and issues.

Requirements

• Minimum Bachelor’s degree
• Strong Excel & MIS skills
• Experience in insurance or bank back-office operations preferred
• Strong communication, coordination, and supervisory skill
• Excellent reporting, communication, and follow-up abilities

Send your CV to career@gba.com.pk with “Supervisor Operations” in the subject line.

Job Type: Full-time
Salary: Market competitive

Job Type: Full-time

Work Location: In person